Administrative Support Coordinator

Position: Administrative Support Coordinator I
Enrollment Services is comprised of the Office of Admissions, Office of the Registrar, Class Schedule, Enrollment Services Communications, Financial Aid, Scholarships, and the Cal Coast Student Financial Center. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.

The Office of Admissions consists of the following areas:
First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions Eligibility Unit, Transfer Admission Support, and Enrollment Services Support.

The function of Enrollment Services Support (ESS) is to provide administrative support services to the offices in Enrollment Services who provide service to students through determination of eligibility for admission to the University, evaluation of records toward completion of degree requirements, advising and graduation.

Enrollment Services Support is comprised of a manager, lead, six administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including: processing all incoming transcripts for applicants and continuing students; scanning and maintaining all documents related to the students' academic records; and updating the student information system.

For more information regarding the Office of Admissions, .

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic.

The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

* Proficiency using Microsoft Office and Google Workspace.

* Proficiency in using personal computers and web browser functionality.

* Experience with document reviews in a high-volume environment.

* Experience in data entry and updating database records.

* Experience coordinating administrative support functions for a group.

* Experience reviewing educational transcripts.

* Experience using a student information system.

* Experience using imaging software and scanning equipment.

* Experience utilizing database reports.

* Business writing experience.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:

Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines.

* Initial step placement is not expected to exceed Step 1 ($4,047).

* CSU Classification Salary Range: $4,047 - $5,896 per month (Step 1 - Step 20).

* Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

* Generous Time Off: 15 paid holidays, vacation, and sick leave.

* Retirement:
CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.

* Health Coverage:
Medical, dental, and vision options at low or no cost.

* Education Support: CSU tuition fee waiver for employees and eligible dependents.

* Optional Offerings:
Flex Cash, life and disability insurance, legal and pet plans.

* Campus & Community:
Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

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