Development Administrator

Overview

The Development Administrator provides administrative and day-to-day operational support to the Development Department. This role is responsible for the end-to-end processing of charitable gifts including pledge entry, billing, and data management, while ensuring financial accuracy through regular accounts receivable reporting. The Development Administrator acts as a cross-functional team player, managing high-touch stewardship campaigns and providing essential support for Association-wide and branch-specific special events.

The role also ensures seamless daily operations by providing front-desk coverage and professional inquiry management, contributing to a culture of donor-centered service and operational excellence.

For information on Y Employee Perks, click on this link:

Employee Benefits | YMCA of San Diego County (ymcasd.org)

Schedule

• Location:
  
  Association Office
• Monday - Friday from 10:00 AM to 3:00 PM

• Executes the accurate entry of pledges and contributions, consistent payment reminders, and performs the backend data processing for annual campaigns, capital campaigns, and special events
• Implements and maintains Association’s administrative best practices for all donation processing including all data entry and donor record updates to ensure data integrity
• Generates a monthly Account Receivables report to ensure an efficient payment and collections process of all charitable donations (annual campaign, capital, special events, etc.); assists with all other Development-related reporting as requested
• Completes all steps for receiving charitable gifts at the branch level, including processing payment, data entry, billing, and the completion of necessary administrative follow-up
• Leads the creation and distribution of personalized stewardship materials, including summer camper cards, holiday greetings, and birthday acknowledgments; facilitates the timely delivery of thank-you letters and gift acknowledgments to donors and branch partners
• Supports Association events and branch special events such as galas, golf tournaments, community events by researching/booking venues, processing contracts and vendor agreements, and facilitating the check-in/out process
• Serves as administrative support and project executor to all Development Department tasks related to stewardship, Annual Campaign, grants, special events, major gifts, capital and planned giving
• Provides front desk coverage during breaks and absences, including answering phone calls, responding to inquiries, granting building access, managing room reservations
• Possesses a foundational understanding of philanthropy and a commitment to fundraising goals through accurate gift processing and adherence to Development best practices
• Proficient in Microsoft Office software (i.e., Microsoft Outlooks, Excel, Word, etc.) and general office equipment
• Ability to deliver a high-value experience for members and high-quality, error-free results to meet or exceed departmental goals
• Excellent interpersonal and communication skills and a warm, approachable demeanor when interacting with donors, volunteers, and staff; ability to quickly build trust, rapport, and long-lasting relationships
• Excellent written and spoken communication skills with a high level of professionalism
• Ability to understand diverse perspectives and remains calm and solution-oriented in challenging or fast-paced situations
• Proficient project management skills; ability to act as a reliable executor for administrative projects, actively participating in meetings to clarify tasks and meet goals and deadlines
• Strong time management and prioritization skills; ability to oversee multiple responsibilities and administrative tasks; exceptional attention to detail
• Visual and auditory ability and physical capacity to quickly identify, assess, and respond effectively to critical incidents and emergencies
• Other duties as assigned

• High school diploma/GED, or training that ensures the ability to read and write at a level necessary for successful job performance
• 2+ years' of administrative support experience specifically within donor-centered environments or professional fundraising
• 2+…