Surgery Scheduling Clerk

Under direct supervision, schedules patients for pre-operative tests & appointments; distributes prescribed pre-operative exam forms to appropriate departments; provides telephone coverage & reception for designated areas; distributes surgery schedule per established distribution list; types & mails letters to pre-operative patients regarding surgical procedures/policies.

This description is for recruitment posting purposes only. It has not received full HR review and approval.

• Upholds KPs Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws
• Schedules & reschedules patients for all pre-operative appointments which are predetermined by the date & nature of surgery
• Contacts patients to coordinate all prescribed appointments & preoperative diagnostic tests within appropriate timeframe
• Types & mails instructional letters to pre-operative patients regarding surgical procedures & policies
• Prepares, distributes, collects & maintains all pre-operative lab, w-ray, EKG reports & other forms
• Receives & records surgery cancellations & scheduling changes
• Distributes daily surgery schedules to various personnel per established distribution list
• Provides telephone & in-person reception to designated area(s) by responding to patients & physicians questions, answering & screening telephone calls, receiving & relaying messages
• Performs other duties as required, such as typing, filing ordering supplies, accessing general patient information from computer systems, compiling statistics, duplicating copies, etc
• Informs various department personnel of cancellations & scheduling changes
• Equipment Utilized:
  Duplicating Equipment, Telefaxing Equipment, Multi-Line Phone Automated Appointment & Record Information Systems (i.e., CARE, CRIS), Typewriter, PC
• Assume other activities & responsibilities from time to time as directed

- Six (6) months of medical office experience to include knowledge of medical terminology & multi-line phones

- Good oral & written communication skills

- Typing at 35 wpm

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• 8hrs, day shifts
• GSC, SAM, OTM, and future GI locations.
• May include evenings/weekends.
• Hours, Days, Locations may vary