Logistics Lead

Description

Tru Med Systems, Inc. is the fastest growing vaccine storage and handling company. Tru Med serves individual clinics, major health systems, and public healthcare facilities throughout the U.S. Tru Med’s mission is to improve health care practitioners’ total outcomes by creating point‑of‑care inventory management systems that support product efficacy, patient safety, and practice objectives. Our first two products are the Accu Vax® Vaccine Management System and Accu Shelf® Inventory Management Systems.

Together, our products secure medication and material storage and management that automates control and integrity, minimizes risks of incorrect medication delivery, tracks inventory for all medications and optimizes office workflow in the healthcare settings. Founded in 2012, Tru Med is a VC‑backed company based in San Diego, CA.

The Logistics Lead is responsible for owning and executing Tru Med’s end‑to‑end logistics operations with increased autonomy and decision‑making authority. This role partners closely with Operations, Engineering, Manufacturing, Sales, and external vendors to ensure reliable inbound and outbound logistics, support warehouse operations, and manage ongoing procurement and replenishment of replacement parts. The Logistics Lead will help establish scalable logistics processes as the company expands its warehouse footprint and will serve as the primary operational point of contact for logistics vendors and parts suppliers.

• Own day‑to‑day logistics operations, including domestic and limited international shipping, receiving, and returns.
• Support the ongoing operations of Tru Med’s warehouse, inbound receiving flows, outbound fulfillment, and inventory movement.
• Coordinate closely with carriers, freight forwarders, and customs brokers to resolve operational issues and ensure on‑time delivery.
• Prepare, review, and submit all shipping documentation, including import/export paperwork, in compliance with applicable regulations.
• Manage reordering and replenishment of replacement parts and logistics‑related materials across multiple vendors.
• Own vendor relationships related to logistics and parts procurement, including communication, performance tracking, and issue resolution.
• Collaborate with Manufacturing, Engineering, and Quality to support RMAs, non‑conforming material disposition, and scrap processes.
• Maintain accurate Asset and FRU inventory records across all warehouses and storage locations, ensuring system data aligns with physical inventory.
• Analyze freight cost, service levels, and carrier performance; recommend and implement improvements.
• Develop, document, and maintain logistics processes, work instructions, and Standard Operating Procedures (SOPs).
• Identify and implement system and process improvements to improve scalability, accuracy, and efficiency.
• Track and report logistics KPIs (on‑time delivery, freight cost, carrier performance, inventory movement) to Operations leadership.
• Support trade show and field logistics as needed.
• Other responsibilities as assigned.

• Shipments are delivered on time, consistently, and with minimal escalation.
• Warehouse operations are organized, scalable, well‑documented, and supported by accurate inventory data.
• Replacement parts are reordered proactively, minimizing stockouts and operational delays.
• Logistics vendors and suppliers perform reliably against cost and service expectations.
• Logistics processes improve measurably over time through continuous improvement efforts.
• The role operates with increasing autonomy and trusted decision‑making authority.

• Participate in recruiting, training, directing, motivate, and evaluate department staff.
• Participate in developing team members.
• Manage team to achieve engineering and manufacturing goals.

• Strong understanding of logistics, shipping, and warehouse operations.
• Demonstrated ability to manage vendors and external partners.
• Strong organizational and prioritization skills in a fast‑paced environment.
• Excellent communication, collaboration, and…