Senior CSM — AI Security & Adoption
Listed on 2026-10-10
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Business
Customer Success Management
Service Now is seeking a Sr Customer Success Manager to own a portfolio of customers in North America and Canada, guiding success plans to meet security objectives and drive platform adoption. You will collaborate with Sales for renewals and surface growth opportunities while mentoring other CSMs.
The role emphasizes remote/flexible work, deep security/domain knowledge, and cross‑functional engagement across technical and executive audiences.
For the Senior CSM — AI Security & Adoption position at Smart Recruiters, Inc., we are reviewing applications now.
All applications are reviewed carefully by our team.
The position is based in San Diego, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 102..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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