Strategic Enterprise CSM: Outcomes Renewal
Listed on 2026-10-16
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Business
Customer Success Management, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Rapid Scale is seeking a Customer Success Manager IV to own customer outcomes across a portfolio of enterprise accounts. You will act as quarterback across Sales, Delivery, Operations, Consulting, and Support to drive retention, renewal, and expansion with a focus on measurable value realization.
Responsibilities include leading executive-level conversations, developing outcome-based success plans, and coordinating across teams to ensure a seamless customer journey from onboarding through renewal.
This role is for the Strategic Enterprise CSM:
Outcomes, Growth & Renewal role at Rapid Scale.
Join Rapid Scale and contribute to our ongoing work.
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This posting is for the Strategic Enterprise CSM:
Outcomes, Growth & Renewal role at Rapid Scale, based in San Diego, CA, United States.
We are looking to fill the Strategic Enterprise CSM:
Outcomes, Growth & Renewal position at Rapid Scale in San Diego, CA, United States.
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