Manager, Partnership Services

DEPARTMENT: Corporate Sponsorship

REPORTS TO: VP, Partnership Services

STATUS: Full-Time;
Exempt

The San Diego Padres are committed to creating a diverse and inclusive environment for our

employees. We strive to create an environment for everyone by including perspectives from

backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin.

If you are not sure you’re 100% qualified but are up for the challenge – we want you to apply.

We believe skills are transferable and passion for our mission goes a long way.

You will be primarily responsible for overseeing partnership communication and execution on all major deliverables as well as the renewal and incremental revenue growth opportunities. This position aids the EVP, Business affairs and VP, Corporate Partnership Services in any tasks that may arise pertaining to Partnership Services.

• Responsible for all client communications, conflict resolution, and compliance on all client deliverables and renewal revenue
• Review all major deliverables (i.e. signage, print, promotional, entertainment elements, etc.) to ensure quality standards and that client expectations are met
• Ensure that client issues are dealt with in an efficient manner, informing department head of any problems that may arise
• Assist the Business Development team in finalizing agreements with new partners to ensure a smooth transition into the management and service of the relationship
• Work closely with department head and partnership team on contract renewals for existing clients
• Work closely with the rest of the department to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the various projects and deliverables
• Ensure that all processes and procedures are completed, quality standards are met, and that projects are profitable
• Be aware of and in pursuit of opportunities for account growth and new business
• Communicate clients’ goals and represent the partners’ interests in such a way that achieves the partnerships’ shared goals, while always working in the best interest of the San Diego Padres
• Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations
• Understand the mission and values of the San Diego Padres and effectively communicating them to the partners
• Provide regular input on all account activity, including status reports on a weekly basis
• Provide pre-season planning timeline and year-end sponsorship summaries for all clients
• Develop and support key sponsorship relationships and embrace each sponsor relationship by understanding the business of each partner in a way that allows the organization to anticipate partners’ needs and respond in a timely fashion
• Develop and deliver account-related correspondence, including invoices, parking notices, event notices and other updates
• Utilize CRM daily for contact management, sales pipeline tracking and timely and accurate record keeping in accordance with company protocol
• Assist in scheduling comprehensive in-game presence
• Aid in the development and implementation of a plan to reach all organizational goals for sales renewals
• Assist in the execution of ancillary benefits such as pre-sales, off-season events, in-game requests and non-game day access
• Assist in developing and executing in-season promotions such as activations, hospitality and exclusive events
• Assist in developing and implementing methods to maintain established levels of attendance and utilization of suites
• Distribute customer gifts as…