Receptionist, Customer Service​/HelpDesk

RECEPTIONIST

• Location:
  
  Qualcomm SD Admin - 5775 Morehouse Drive, San Diego, CA 92121.
• Schedule:
  
  Full‑time, Monday through Friday, 8:00 am to 5:00 pm.
• Requirement: 1 year of previous customer service and receptionist experience preferred.
• Perks: $500 sign‑on bonus after 90 days.
• Pay Range: $21.00 to $22.00 per hour.

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI). We elevate the workplace experience as a single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment for our clients across Life Science, Technology, Oil & Gas, and Manufacturing markets.

As a Receptionist, you will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. You are responsible for establishing a warm, professional atmosphere for all clients, recruits, customers, and employees.

• Properly greet and handle visitors with a smile and maintain eye contact throughout the interaction. Address guests and clients by name whenever possible.
• Answer telephones in friendly, professional manner, take messages accurately, and appropriately handle or refer questions and requests.
• Handle on‑floor conference room activities, including reservations, meeting start/end times, attendee status, and food and beverage orders. Advise appropriate staff of changes or special requests.
• Implement established security policies and procedures for arriving and departing visitors, contractors, and delivery persons.
• Act as a Hospitality Services resource, providing way‑finding and amenities within the building, transportation options, community retail, and organizational information.
• Handle car service requests for visitors and staff members.
• Communicate requests to internal support departments such as building maintenance, IT, AV technology, and mail room.
• Perform other duties as assigned.

• Two to three years of experience in a client service or reception position within a hospitality or corporate environment.
• Computer skills and knowledge of office technology/equipment.

Full‑time and part‑time positions offer a range of benefits including a Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits such as Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto and Home programs.

Full‑time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform essential functions satisfactorily with or without reasonable accommodation. This posting is not an exhaustive list of all responsibilities. The company reserves the right to modify or change job functions as necessary.

We will consider for employment all qualified applicants, including those with a criminal history, in a manner consistent with federal, state, and local laws, including the Fair Chance initiatives of Los Angeles, San Francisco, and New York.