Dental office manager and insurance coordinator

Benefits

• 401(k)
• Bonus based on performance
• Paid time off

We're seeking an office manager/treatment coordinator with a minimum 3 years of experience of working in a dental practice, an outstanding work ethic, and a solid understanding of financial management in a dental office. Experience using dental software and dental treatment planning is a must. Please note that only candidates with dental experience will be considered. Candidates must have knowledge of dental insurances and claims.

• Address patient concerns and answer any questions.
• Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment.
• Build trust, and understand the patient’s objectives.
• Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
• Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
• Understand the practice’s policy on working with dental benefit plans and educate patients on their dental benefits.
• Proficient in dental software.
• Able to service the schedule on a consistent basis.
• Communicate with outside and third-party financing companies offered to patients and educate patients on the available outside financing options.
• Introduce new patients to the practice by going over health history, explaining the doctor’s examination, and describing any other features about the practice that should be highlighted.
• After proper training, provide treatment consultations with all new patients and with existing patients when new treatment plans are presented.
• Greet and check patients in and out before and after treatment.
• Answer incoming calls including new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
• Perform general office duties and other duties as required.
• Office hours are Mondays through Thursdays 8 am to 5 pm.

• Minimum 3 years of experience working in a dental practice.
• Outstanding work ethic.
• Solid understanding of financial management in a dental office.
• Experience using dental software and dental treatment planning is a must.
• Only candidates with dental experience will be considered.
• Knowledge of dental insurances and claims.