Instructional Design and Technology Support Associate - Hybrid

Job Title:

Instructional Design and Technology Support Associate - Hybrid

Locations:
Point Loma Campus - San Diego, CA

Time Type:
Full time

Job Requisition : R0003780

PLNU is a Christian liberal arts university in the evangelical, Wesleyan tradition, offering quality undergraduate, graduate and professional programs. We provide higher education in a vibrant Christian environment where minds are engaged and challenged, character is modeled and formed, and service is an expression of faith. PLNU is an institution that is committed to reflecting the rich diversity of God’s kingdom.

We therefore encourage applications from culturally diverse candidates.

We are pleased to offer attractive benefits and resources. This includes health, dental, tuition benefits for employees and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel and a robust wellness program.

Assists faculty in developing technology-enhanced courses using a variety of instructional technologies, researches and learns how to use new instructional technologies, and designs instructional solutions according to instructional needs. Participates in the design and delivery of faculty development programs to educate faculty in the use of a variety of instructional technologies.
Provides Level 1 troubleshooting support for faculty and students who have issues using a variety of instructional technologies, and devises workarounds as needed.

Pay range $66,560 - $67,891

Internal Classification:
Career Track - Professional;
Job Level - 2

Location flexibility:
This is a remote flexible position that will allow an individual to regularly work both from home and the Point Loma campus.

Full time

• Use instructional design principles, contribute to the design and development of learning materials with special regard to teaching traditional and adult students, teaching face‑to‑face, hybrid, and online classes, and using technology to maximize student learning outcomes.
• Collaborate with faculty in the design and development of technology‑enhanced courses and teach them to use and incorporate instructional technologies as appropriate for their content.
• Work collaboratively with the Director of Instructional Technology and Director of the Center for Teaching and Learning to develop resource materials and provide campus‑wide workshops and presentations to help faculty use educational technologies for teaching and learning in face‑to‑face courses, online and hybrid courses.
• Offer systematic and continuous assistance to instructors in resolving technical issues with instructional tools, ensuring the reliability and uniformity of courses.
• Deliver comprehensive training and support to faculty, staff, and students in utilizing the Learning Management System (LMS), introducing new methods and technologies, and addressing emerging course design issues.
• Research and identify technology trends in the field.
• Research and identify best practices in the field.
• Collaborate and communicate with other support personnel in support of instructional technology.
• Work Monday‑through‑Friday with occasional weekend availability as needed to support key objectives and peak times.

• A Master's degree in Instructional Technology, Educational Technology, Education, or a related area of study.
• At least two years of instructional design, online teaching, or training experience preferred.
• A working knowledge of Canvas is highly preferred.
• Experience using AI technologies is preferred.
• Proficient in Windows, Word, Excel, PowerPoint, Google Suite software and Zoom.
• Committed to work excellence and passionate about giving quality service to the campus community.
• A goal‑oriented individual, who is self‑motivated, diligent, solution‑oriented rather than problem‑centered, and exhibits a high energy level.
• The ability to work independently and collaboratively within a team, negotiate, and deliver projects according to established timelines.
• Practices attentive and active listening, has the patience to hear people…