Learning Support Center Coordinator; Student Services Professional III

Learning Support Center Coordinator (Student Services Professional III)

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The Learning Support Center Coordinator provides leadership and coordination for programs and services that support the retention and academic success of students served by Educational Opportunity Programs, Outreach & Success (EOPOS) and other underrepresented student populations. This position oversees daily operations of the Learning Support Center, develops innovative academic support programs, supervises student staff, and collaborates with campus and community partners to advance student achievement and equity.

• Manage daily operations of the Learning Support Center, including supervision and training of graduate assistants, student assistants, and instructional student assistants.
• Design, implement, and evaluate academic support programs, workshops, and tutoring services to enhance student learning and retention.
• Develop and coordinate programs supporting degree completion, graduate school preparation, and career readiness.
• Collaborate with campus partners such as the Writing Center, Math & Statistics Learning Center, and Student Affairs departments to strengthen academic success initiatives.
• Assess student needs, track participation and outcomes, and prepare reports to inform program development and improvement.
• Maintain Learning Support Center communications, including website updates, newsletters, and social media.
• Represent EOPOS and the Learning Support Center at campus events, orientations, and student success initiatives.
• Support key EOPOS programs and events, including Summer Bridge, EOPOS Graduation, and First Contact.

• Full‑time, benefits eligible, permanent/probationary position.
• Exempt under FLSA and not eligible for overtime compensation.
• Standard work hours Monday–Friday, 8:00 a.m.–4:30 p.m., may vary based on operational needs.
• Work on campus at SDSU in San Diego.

• Graduation from a four‑year college or university in a related field, including upper‑division or graduate coursework in counseling techniques, interviewing, and conflict resolution.
• Master’s degree in Counseling, Clinical Psychology, Social Work, or a related field may be substituted for one year of experience.
• Doctrinal experience or specific internship requirements for counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
• Three years of progressively responsible professional student services work experience is typically required.

• Thorough knowledge of the principles of individual and group behavior and related student services practices and policies.
• Working knowledge of student development theory and academic support strategies that promote student retention, persistence, and success.
• Demonstrated ability to apply learning theory, learning styles, and socio‑cultural or linguistic awareness in supporting diverse student populations.
• Proven capacity to analyze complex situations, exercise sound judgment, and develop effective courses of action in sensitive or challenging contexts.
• Commitment to equity‑minded practices with the ability to apply concepts of power, privilege, and inclusion to create supportive learning environments.
• Strong leadership, collaboration, and communication skills, including cross‑cultural competency and the ability to facilitate difficult dialogues.
• Proficiency with student support systems (e.g., EAB Navigate), Google Suite, and Microsoft Office applications.

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and all applicable state and federal anti‑discrimination laws.

Apply by January 4, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as‑needed basis, and the position will remain open until filled.