Support Engineer; Lab and Mechanical Engineering

Qualcomm Technologies, Inc.

Engineering Services Group, Engineering Services Group >
Support Engineering

The role in one sentence...

Hands on engineer - designing, building, installing, maintaining, and debugging mechanical and electro-mechanical hardware and infrastructure while supporting daily validation-lab operations.

We are seeking a hands-on Lab Support and Mechanical Support Engineer to provide end-to-end support for a fast-paced SoC post-silicon validation lab. The position combines mechanical and electro-mechanical design, fabrication, installation, troubleshooting, and sustaining ownership, along with broad lab-support responsibilities.

The support engineer will develop and improve fixtures, handler tooling and changeover kits, board supports and adapters, rack and shelf solutions, cable-management features, hardware storage and transport systems, and other practical lab improvements.

In parallel or when mechanical tasks are not priority, the engineer will support silicon testing, characterization, regression, platform bring-up, automated handlers, thermal equipment, development boards, power and connectivity equipment, PCs, instruments, racks, and related validation infrastructure.

The ideal candidate enjoys solving real hardware problems, is comfortable moving between CAD or documentation work and hands-on lab execution, and can coordinate effectively with validation engineers, technicians, automation and electrical teams, project managers, facilities, IT, machine shops, and suppliers.

• Design, draft, build, install, configure, inspect, and sustain fixtures, brackets, adapters, mounts, board supports, shelves, protective features, handler kits, and other lab hardware.
• Create or modify parametric 3D CAD models, assemblies, and manufacturing drawings using Creo, Solid Works, AutoCAD, Fusion 360, Inventor, or equivalent tools.
• Gather requirements from lab users, propose practical concepts, participate in design reviews, and incorporate feedback into released or prototype solutions.
• Assemble prototype and deployed hardware using commercially available, 3D-printed, CNC-machined, laser-cut, or sheet-metal components.
• Perform fit checks, alignment checks, measurements, assembly trials, and functional verification; revise, repair, or improve hardware based on results.
• Debug fit, access, mounting, cable-routing, serviceability, airflow, vibration, durability, and other mechanical or electro-mechanical integration issues.
• Implement and validate fixtures, handler tooling, thermal-equipment interfaces, rack integrations, storage systems, and lab-space improvements.
• Work with engineers, machine shops, and suppliers to define requirements, request quotations, review builds, inspect received parts, resolve fabrication issues, and track delivery needs.
• Create and maintain assembly instructions, parts lists, BOMs, drawings, revision records, maintenance notes, acceptance checks, and hardware inventories.
• Drive improvements in equipment accessibility, lab-space utilization, hardware storage, cable management, changeover efficiency, setup repeatability, safety, and operational robustness.
• Work with project managers and engineering teams to identify equipment needs, assess existing inventory, place or support orders, and follow status and delivery timelines through completion.
• Maintain inventory of parts, tools, fixtures, kits, spares, and related lab equipment.
• Support equipment receiving, movement, deployment, maintenance planning, sustaining activities, and end-of-life replacement.
• Communicate work status, technical findings, risks, priorities, and dependencies clearly to stakeholders.

• Set up, configure, reconfigure, inspect, maintain, and troubleshoot post-silicon validation platforms, including development boards, form-factor devices, PCs, connectivity and power equipment, thermal units or chambers, instruments, racks, and related hardware.
• Handle silicon and support lab-based test execution, characterization, regression, debug experiments, and recovery of validation setups.
• Run tests on automated test handlers and related systems, isolate setup or system failures, review findings with engineers, and communicate results clearly.
• Independently manage assigned validation runs and operational commitments with ownership appropriate to project complexity.
• Triage user-reported setup issues and distinguish likely mechanical, electrical,…