Assistant Supervisor, Entertainment | Part-Time | Sesame Place

join us at sesame place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our ambassadors. Come and play an important part on our incredible team today!

• coach, mentor, direct, evaluate, and schedule staff
• lead the interview and orientation process of new ambassadors
• lead training and development of new and existing ambassadors
• write evaluations and assist in the development of ambassadors
• review the annual performance appraisal with ambassadors
• work with show producer and performance operations to maintain show standards
• maintain area labor and expense budgets
• produce and maintain accurate documentation
• maintain a safe work environment and safety requirements
• maintain cleanliness of all assigned work areas
• maintain, uphold and respect all ambassador confidentiality and leadership issues
• ensure excellence in customer service by responding to customer requirements, expectations and needs
• maintain a positive and flexible attitude
• model company trainings related to guest interactions and animal areas
• occasionally may assist other locations and areas throughout the park as needed
• communicate professionally and effectively with ambassadors, vendors and our guests
• perform other duties as assigned

• at least 18 years of age
• high school diploma or equivalent, required
• at least one year of professional or college-level experience in one of the following areas: theme park, stage, or live audio, film production, etc., required
• at least six months previous experience in leadership related role, preferred
• one year of theme park related experience, preferred
• possession of a valid state driver’s license and ability to obtain a company driver’s license
• ability to meet company driving guidelines
• proficient knowledge in one or more areas of theater craft (i.e., dance, performance arts/gymnastics and stage manager, etc.) and/or proficient knowledge in one or more areas of technical theater or live media productions (audio, video, lighting and stagehand)
• strong presentation skills including the ability to speak clearly and comfortably in front of large groups and in different environments; including, but not limited to, training classes
• able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs
• proficient written and verbal communication skills
• have working knowledge of computer-based resources such as microsoft office
• working knowledge of park related programs. (i.e. Kronos, sap, and concur), preferred
• able to complete assigned projects in a timely and professional manner
• ability to handle multiple tasks and maintain a positive and flexible attitude in an ever-changing and fast-paced work environment
• proficient organization and planning skills
• be able to lift, push, pull and/or carry up to 50 lbs.
• position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
• perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• be able to work indoors and outdoors, in varying weather, to include extreme heat.
• position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
• perform cleaning duties, including use of cleaning chemicals
• work flexible schedules/hours based on business needs, to include opening, mid-, and closing shifts; nights, weekends, and holidays
• be flexible in work locations as placement will depend on business needs and career development opportunities

$20.00 per hour…