Dispatcher II

Dispatcher II positions in the Police and Fire-Rescue Departments work on a Computer-Aided Dispatch (CAD) system and are the primary answering point for all 911 and non-emergency phone calls from within the City of San Diego. Fire-Rescue Department has dispatch contracts with Chula Vista, Coronado, Imperial Beach, National City, and Poway; elicit essential incident information from callers; determine the nature and extent of the request, the priority of the problem and the need for dispatching police, fire or medical field units;

enter appropriate information by typing on a computer keyboard into a dispatch format; answer routine inquiries and refer calls not requiring dispatch to the appropriate department or agency; and perform other duties as assigned.

You will be required to pass a computer-based performance test to be considered for Dispatcher II positions.

Multi-tasking skills and the ability to make quick decisions are essential to be a successful dispatcher.

For positions in the Police Department, selected candidates will undergo a comprehensive character and background investigation, including a polygraph examination and fingerprint check prior to hire. Felony convictions, domestic violence convictions, or use of any illegal drugs may be disqualifying. For additional information, refer to the following link: https://(Use the "Apply for this Job" box below)./dispatcher