ANALYST II JC-

Licensing Analyst | ANALYST II, JC-503971

Join to apply for the Licensing Analyst | ANALYST II, JC-503971 role at California Department of Public Health

This range is provided by California Department of Public Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Department Information

At the California Department of Public Health (CDPH), equity, diversity, and inclusion are at the core of our mission to advance the health and well-being of California’s diverse people and communities. We are genuinely and strongly committed to cultivating and preserving a culture of inclusion and connectedness where we can grow and learn together with a diverse team of employees. In recruiting for team members, we welcome the unique contributions that you can bring to us and the work we do.

The Center for Health Care Quality (CHCQ) at the California Department of Public Health (CPDH) focuses on ensuring and enhancing healthcare standard. Our programs encompass regulatory oversight, quality assessment, and collaboration with healthcare providers to safeguard public health. We strive to optimize patient care by implementing policies, conducting inspections, and fostering continuous improvement in healthcare delivery across the state. CHCQ also oversees the certification of nurse assistants, home health aides, hemodialysis technicians, and the licensing of nursing home administrators.

• Department Website:
• Check out How to Apply for a Job at CDPH
• Benefit information can be found on the CalHR website and the CalPERS website.
• The salary listed in this ad may not include recent adjustments or changes from the fiscal year
• New to State candidates will be hired at the minimum salary of the classification or alternate range, as applicable.
• Effective July 2025, California’s Personal Leave Program (PLP 2025) reduces employees’ base pay by 3% in exchange for 5 hours of leave credits monthly through June 2027. The posted salary range does not reflect this reduction.

Job Description And Duties

This position supports the California Department of Public Health’s (CDPH) mission and strategic plan by independently performing a wide range of the more complex analytical and technical assignments related to the support of the district office.

The Analyst II is responsible for the coordination, review, and analysis of survey and complaint data required by Federal and State mandates. Gather, sort, analyze and monitor information related to complaints and enforcement activities and prepare monthly summary reports based on the results of the above analysis. Act as liaison to Headquarters and field office personnel.

The incumbent works under the direction of the Supervisor I.

Statement of Qualifications (SOQ)

An SOQ is a narrative discussion regarding how the applicant’s education, training, experience, and skill meet the Desirable Qualifications for the position. The SOQ responses are also evaluated for writing ability. Please address the SOQ by using specific examples of your education, training and experience.

For additional information on writing the SOQ, please visit How to Write Engaging SOQ's for CDPH.

A SOQ is required. Please use 12 point Arial Font and provide one page per question answer.

Questions

• Describe a time when you had to resolve a situation for which there was not clear policy. How did you determine the best approach to resolve the situation?
• Describe an occasion when you had to quickly assess a situation and make a decision. What process did you use to make your decision?
• What skills do you believe are most critical to be successful in this position? Please describe your experience using those skills
• Describe your analytical experience in one or more of these areas:

Analytical experience is the process of studying a complex situation or issue to gain a better understanding and develop options to solve it.

For each, please include the position(s) in which you performed these duties and the start and end dates (month and year) of each position.

• Budgeting:
  Effectively planning the use of resources (people, supplies,…