Loss Prevention Officer | On-Call

San Diego Hotel at the Ballpark

With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four‑star, Omni San Diego Hotel at the Ballpark; a place dedicated to providing a superior experience for both associates and guests. Omni San Diego’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

Omni San Diego’s commitment to serve our associates and nurture their growth has led to the company’s highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni San Diego Hotel at the Ballpark may be your perfect match.

At the Omni San Diego Hotel, On‑Call Loss Prevention Officers play an integral role in delivering memorable experiences and creating guest loyalty. Loss Prevention Officers serve three vital functions at our hotel:
1) To help ensure the safety and wellbeing of our guests, associates and patrons.
2) To protect all hotel property and assets from theft and/or damage by maintaining a secure environment.
3) To act as an ambassador to guests by providing courteous service. As a Loss Prevention Officer you will assist guests and ensure guest safety during Padres home games.

• Help ensure maximum safety and security of guests, associates, and hotel at all times.
• Protect hotel from admission of individuals not conducting legitimate business within the premises.
• Assist with and respond appropriately to crowd control situations.
• Follow established guidelines to defuse tense/potentially dangerous situations.
• Report situations to colleagues in accordance with protocol.
• Act as an ambassador for our guests and visitors displaying a courteous, tactful, and helpful demeanor. Be firm in enforcing hotel policies and procedures.
• Respond to emergency and first aid situations in a timely manner according to Omni standards and the law.
• Comply with all Omni standards for confidentiality of guest and associate information.
• Perform other duties as assigned.

• Must be able to work the Padres home game schedule.
• Ability and willingness to work varied shifts including nights, weekends, and holidays is required.
• Ability to communicate effectively in spoken English is required.
• Ability to move quickly if needed to respond to urgent situations is required.
• Ability to communicate in a courteous manner, demonstrating diplomacy, tact and firmness is required.
• High school diploma or GED is required.
• Experience with in the hospitality industry and/or as a loss prevention officer is preferred.
• All positions require that candidates are able to work a flexible schedule.
• Pay: $27.30 per hour. The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience.

Drug‑free workplace and EEO/Minorities/Females/Disabled/Veterans

Entry level

Full‑time

Management and Manufacturing

Hospitality