Carnival - Shore Excursion Associate Job San Diego area,California USA,Hospitality / Hotel / Catering

Position: CARNIVAL - SHORE EXCURSION ASSOCIATE
ISMIRA Agency actively recruiting for position Shore Excursion Associate for Carnival Cruise Line!

The
Carnival Adventures is an integral part of a guest cruise vacation. Assisting guests with the experiences at the ports of call. The role of Shore Excursion Associate is to assist the Shore Excursion Manager in maximizing net revenues for the department, whilst maintaining the highest level of guest service and product quality in a safe environment,

Conditions:

free food and accommodation on board
First joining ticket is provided by company
medical insurance provided during the work contract
contract 6-8 months, followed by 2 months vacation
Activities for crew
Opportunity to save money and travel while working
Meet new friends from all over the world
No safety certificates needed
Great chance to show yourself and build a career

Duties and responsibilities:

Partake in, and monitor the Shore Excursion Program
Assist with the dispatch of all Shore Excursions; pier & lounge dispatch
Achieve sales targets
Achieve guest satisfaction targets (TGEM)
Handle guest enquiries and complaints
Promote and process Carnival Master Card applications
Maintain professional working relationships with Tour Operators
Liaise with Product Team to maximize revenue

Requirements:

Experience of hospitality industry (2 years min): either hotels, tour companies or cruise lines.
Excellent command of the English language, both verbal and written.
Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED
Experience and competence in sales.
Understanding of marketing and promotion methods.
High level of computer skills including Microsoft packages.
A good understanding of safety and environmental ideals.
Understanding of revenue responsibility.
Driver's License preferred.
Ability to swim and partake in adventure activities
Excellent verbal and written communication skills (guest, team, other departments, management, partners)
Approachable and a good listener
Ability to work under pressure
Strong planning and execution skills: able to prioritize, organize and take a structured approach
Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED
Age: min. 21 years old
Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza.

NOTE: Nationalities that we can process:

Last updated:
October 9, 2024