Housekeeping Manager - Tru & HomeSuites Hilton

The countdown is on! This November, two brand-new Hilton hotels open their doors under one roof in the heart of Downtown San Diego, and we want you there on opening day. Rising 16 stories above the city with 263 rooms, our hotels have views stretching from Coronado to Point Loma to La Jolla, plus a rooftop bar and pool that will be one of downtown's hottest spots.

We're building our opening team right now, so this is your chance to get in on the ground floor with a world-class brand. Bring your energy and personality, and we'll bring the training, the growth opportunities, and the Hilton team member perks. No two days are the same, and you'll never forget opening day. City !

Founded in 1985, Baxter Hotel Group is a San Diego based family-owned hospitality and real estate investment company with a strong presence across the U.S. and Canada. For more than 40 years, we’ve built a reputation for developing and operating top-branded hotels and trend-forward restaurants in some of the most desirable locations. With four successful properties in our growing portfolio, we’re excited to expand once again and we're looking for passionate people to grow with us.

At Tru & Home2 Suites by Hilton, you are Free to be You with Tru Spirit! Our Housekeeping Team brings energy, teamwork and real warmth to every shift, keeping our hotel fresh, clean and welcoming so guests feel right  Housekeeping Manager, you’ll lead the team behind every spotless room and sparkling lobby at our brand-new hotel. You’ll hire, train and motivate your team, set the standard for cleanliness and run an efficient operation, from guest rooms and public areas to laundry and back-of-house spaces.

You lead by example, notice every detail and aren’t afraid to jump in when the team needs you. When something goes wrong, you don’t pass it along. You find a solution and make it right. If you’re a hands-on leader who takes pride in a clean, well-run hotel and wants to help build a team from day one, we’d love to meet you!

• Lead, hire, train and coach the housekeeping and laundry teams to deliver exceptional cleanliness and service that meets Hilton brand standards.
• Build a positive team culture that is friendly, respectful, ethical and hardworking, where team members feel supported, take pride in their work and hold each other to high standards.
• Lead pre-opening activities, including setting up housekeeping and laundry operations, ordering supplies and equipment, and training the opening team.
• Develop cleaning schedules, room assignments and staff schedules based on occupancy for guest rooms, public areas (including the rooftop pool, bar and fitness center), laundry and back-of-house spaces, balancing guest needs with labor costs.
• Manage extended-stay service, including regular cleaning, linen exchanges, deep cleaning and suite kitchens, and check in with long-term guests to make sure their needs are met.
• Inspect rooms and public areas regularly, and monitor guest feedback and cleanliness scores to drive improvements.
• Manage lost-and-found procedures and guest requests related to housekeeping.
• Monitor guest feedback and cleanliness scores and turn the results into action plans and improvements.
• Coordinate with the front desk, maintenance and other departments on room status, repairs and operational needs.
• Manage the housekeeping budget, including labor, supplies and linen costs.
• Ensure compliance with OSHA, chemical safety (SDS), health and sanitation regulations.
• Handle guest requests, concerns and lost-and-found, and coordinate with the front desk and maintenance on room status…