Senior Infrastructure Architect

San Diego, California, United States Software and Services

The Device Services (DS) Infrastructure team is seeking a senior‑level technical leader to define and drive the future of our device lab infrastructure  manage a fleet of thousands of Apple devices used in a centralized, automated test system which is a critical tool used by engineers developing Apple’s software, and we are developing new facilities to support our revolving needs. This role requires a strategic thinker and technical expert who can operate at both the executive and hands‑on operational levels.

You will be responsible for developing comprehensive infrastructure strategies that span physical facilities, software systems, operational processes, and partner integrations. You will work with leadership, software engineering, lab engineering, and partner teams to design and deliver purpose‑built lab environments that fundamentally improve how we support the engineering process across Apple.

We are looking for an experienced infrastructure architect who thrives on solving complex, multifaceted challenges that span technology, operations, and business strategy. You must enjoy working on multiple concurrent projects in a fast‑paced environment that fosters growth, teamwork, and innovation. This role combines strategic planning, executive communication, technical design, and operational excellence.

• Defining comprehensive infrastructure strategies for device labs, including physical facilities, software systems, operational workflows, and partner integrations
• Working with facilities teams to ensure new lab buildouts support operations at scale, from power and networking to space planning and security
• Identifying and prioritizing technical systems, features, and capabilities needed to meet current and future organizational needs
• Creating and updating operational processes to drive continual improvement in device availability, maintainability, reliability, and efficiency
• Developing executive‑level business cases that demonstrate strategic value and gain approval for major infrastructure investments
• Defining metrics and frameworks to measure service quality and effectiveness across key dimensions (reliability, operability, security, scalability, cost)
• Assessing current performance and identifying opportunities for improvement through innovative changes to tools, technologies, processes, and configurations
• Providing technical leadership and mentorship during incidents
• Collaborating with partner teams to align on approaches, gather requirements, and ensure changes support their workflows
• Creating detailed technical designs, diagrams, procedures, and documentation to support recommendations and enable implementation
• Communicating vision, trade‑offs, and strategic recommendations directly to leadership

• 10+ years of experience in infrastructure architecture, operations, or systems engineering with demonstrated technical leadership
• Experience developing comprehensive infrastructure strategies that balance technical excellence, operational feasibility, and business value
• Led executive communication including creating business cases and presenting to senior leadership
• Technical expertise spanning software systems, physical infrastructure, networking, and data center operations
• Experience working with facilities teams on lab or data center design and buildout
• Demonstrated ability to assess complex systems, identify improvement opportunities, and create actionable implementation plans
• Experience defining service quality metrics and using data‑driven approaches to measure and improve performance
• Cross‑functional collaboration skills with ability to align diverse stakeholders and partner teams

• Experience with device lab operations, test automation infrastructure, or hardware validation environments
• Background in both software engineering and physical infrastructure design
• Track record of delivering innovative solutions specific to complex technical environments
• Experience with Apple platforms
• Understanding of power efficiency, space optimization, and sustainability in data center or lab…