Technical Analyst

Pay Information

Range 5 ($7,455.41 – $12,144.08) per month based on the 2024 Supervisory & Professional Administrators’ Association.

• Initial Salary Placement, Promoted or transferred employees will be placed as specified in the Supervisory & Professional Administrators’ Association Handbook.
• This position is FLSA Exempt and may not accrue overtime.
• A temporary probationary period will be applied to the employee entering this assignment.

District

Under the direction of the Manager of Applications Development, this position’s primary duties are to provide technical support and analysis of Finance/HR/Student Services systems; coordinate, facilitate and manage project tasks and timelines; develop and maintain test scripts; provide fit-gap analysis for business process workflows and configuration; perform program testing and training and develop end‑user documentation.

• Diagnose and resolve data and application issues with both the IT technical staff and the end‑user departments and utilize systems analysis techniques to determine the specifications required by end‑user departments for Finance/HR/Student Services systems.
• Assist stakeholders with developing functional and technical requirements for systems fixes and enhancements. Develop test plans, coordinate test data and manage the implementation of software programs and application changes and computer system enhancements.
• Develop and maintain test scripts and plans as required. Experience with automated testing software.
• Coordinate, facilitate projects and maintain project plans.
• Respond to inquiries from key stakeholders and departments, end users and/or external agencies. Maintain effective working relationships with vendors, administrators, and IT staff.
• Analyze, create and maintain security profiles, roles and workflow setup.
• Perform data analysis, queries, and reporting using SQL and query tools.
• Help manage patching and upgrade projects and related calendars.
• Manage and monitor third‑party vendor secure file transfers and reach out to key points of contact as needed to coordinate any items or issues.
• Perform other related duties as assigned.

• At least 5 years working as a Technical Analyst, Systems Analyst or Technical Liaison supporting Finance/Human Resources/Student Systems such as People Soft or Oracle Fusion.
• Working with various database management systems and able to map data conversion requirements, including working with SQL data and being able to write queries using SQL or a query tool.
• Working knowledge and experience with gathering, documenting and developing test plans/scripts for system modifications and enhancements.
• Experience coordinating, facilitating and managing project tasks and timelines.
• Demonstrated experience of security and workflow configuration and management in applications.
• Experience with application upgrades, annual regulatory requirements and system enhancements. This would include developing calendars, outlining tasks and coordinating testing and implementation.

Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES) or Academic Credentials Evaluation Institute, INC. (ACEI). A copy of the evaluation must be submitted with your online application.

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and classified professionals.

• To ensure consistency, fairness, and alignment with our commitment to Diversity, Equity, Inclusion, and Accessibility (DEIA), please submit only the materials specifically requested in this posting (e.g., no personal photos, articles, etc.). Be sure to upload the required documents using the respective document name labels. Uploading extraneous materials, unless explicitly requested, may result…