Manager, Commercial and Business Transformation

Job Description Summary Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

This leadership role is responsible for driving commercial technology strategy and execution. The position oversees end-to-end program delivery—from strategic planning and implementation to optimization and performance management. It involves managing cross-functional teams, ensuring system stability, mitigating risks, and aligning technology initiatives with business goals. The leader will also be accountable for measuring business impact, fostering team development, and promoting a culture of innovation and continuous improvement.

Commercial Strategy Enablement:

Drive central initiatives that improve commercial capabilities, aligning technology roadmaps with business growth objectives and market demands.

Program Leadership:

Guide the complete implementation of commercial technology programs—from gathering requirements through deployment and optimizing post-launch. Ensure alignment with sales and finance collaborators to enhance business impact.

System Stability & Optimization:

Secure ongoing performance and reliability of commercial systems. Proactively tackle system issues and integrate improvements.

Risk & Dependency Management:

Recognize and handle risks and interdependencies throughout commercial projects. Guarantee smooth integration between upstream and downstream systems.

Team Performance & Development:

Develop and guide a high-performing team passionate about commercial transformation. Cultivate teamwork, ongoing learning, and implementation of standard methodologies.

Business Value Realization:

Measure and communicate the impact of technology initiatives on commercial outcomes. Develop executive-level reporting that highlights return on investment and efficiency gains.

• Lead a team of product managers, product owners, and business analysts specializing in commercial systems.

• Provide strategic guidance and mentorship to team members.

• Collaborate with Scrum Masters and Product Managers to remove roadblocks and ensure delivery success.

• Promote a culture of innovation, inclusivity, and continuous improvement.

• Develop a technology roadmap aligned with key performance indicators (KPIs) and organizational goals.

• Responsible for Stakeholder communication.

• Bachelor’s degree in Business Administration, Information Systems, or a related Business/IT field required.

• 3–5 years of experience in managing programs within commercial systems.

• 3–5 years managing teams.

• Extensive background in SAP, Salesforce or any kind of ERP system.

• SAP (ECC/CRM, S/4 HANA)

• Salesforce

• Familiarity with agile tools (e.g., Jira, Confluence).

• Project Management Certification (e.g., PMP®, PMI-ACP) preferred.

• Agile Certification (e.g., A-CSPO, CSP-PO) preferred.

• Salesforce (limited scope)

• Custom commercial tools

• Fulcrum

• Conga CLM

• JIRA

• Oracle CPQ or any kind of CPQ tool experience

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For…