Senior Hivemind Support Engineer — Customer Sustainment
Listed on 2026-10-08
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IT/Tech
Systems Engineer
Shield AI in San Diego, California is seeking a Senior Customer Sustainment Engineer to own Tier 1 support, contribute to Tier 2 investigations, and help sustain Hivemind systems after customers receive them.
You will gather mission impact, software version, configuration, logs, and telemetry; reproduce complex failures in lab or test environments; and provide clear updates, workable workarounds, and escalation packages to engineering while ensuring documentation and knowledge bases improve over
As a Senior Hivemind Support Engineer — Customer Sustainment, you will play an important part at Investedinthe Mission in San Diego, CA, United States.
Join us at Investedinthe Mission as our next Senior Hivemind Support Engineer — Customer Sustainment in San Diego, CA, United States.
We are currently recruiting a Senior Hivemind Support Engineer — Customer Sustainment for our team in San Diego, CA, United States.
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