IT Lab Support Engineer - Benchtop

• Provide IT support for laboratory systems, equipment, applications, and infrastructure in a pharmaceutical/life sciences environment.
• Support both GxP and Non-GxP laboratory environments while following applicable compliance and quality standards.
• Troubleshoot hardware, software, network, and laboratory system issues.
• Support laboratory instruments, applications, and connected systems.
• Work with users, vendors, and IT teams to resolve incidents and technical issues.
• Follow SOPs, change control, incident management, and validation/compliance procedures
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• Maintain appropriate documentation for GxP-regulated systems and IT activities.
• Ensure systems and support activities comply with company policies and regulatory requirements.
• Participate in system upgrades, installations, testing, and validation activities as required.

Preferred Experience:

• Experience supporting IT systems in a Pharma/Life Sciences environment.
• Hands-on experience with GxP and Non-GxP environments
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• Knowledge of laboratory systems, equipment, applications, and IT infrastructure.
• Experience with troubleshooting, incident management, SOPs, change control, and validation processes.