Data and Systems Manager

Reports To: Operations Director

Employment Type: Full-time

FLSA Status: Exempt

Sepsis Alliance is seeking a highly organized, analytical, and systems-oriented Data & Systems Manager to strengthen the organization's data infrastructure and support continued growth.

This position will be responsible for improving the quality, consistency, accessibility, and reliability of data across the organization. A key priority will be assessing current data management practices and cleaning existing data, identifying inconsistencies and gaps, and establishing standards and processes that ensure high-quality data going forward.

The Data & Systems Manager will work across departments to understand how data is collected, stored, shared, and used. This is a hands-on role ideal for someone who enjoys solving data problems, improving systems and processes, and helping colleagues use information more effectively.

• Conduct a comprehensive assessment of existing organizational data and identify duplicates, incomplete records, inconsistencies, and other data-quality issues.
• Lead ongoing data entry and cleanup, standardization, deduplication, and validation efforts.
• Develop processes and controls to maintain data accuracy and integrity.
• Establish consistent naming conventions, required fields, data definitions, and data-entry standards.
• Develop processes for identifying and resolving data-quality issues before they become systemic.
• Create documentation for data standards and procedures.

• Help establish an organization-wide data governance framework.
• Define and document sources of truth for key organizational data.
• Develop policies and procedures for data creation, maintenance, retention, access, and quality.
• Establish clear ownership and accountability for organizational data.
• Work with departments to improve consistency in how data is entered, maintained, and used.
• Support appropriate data privacy, security, and confidentiality practices.

• Develop a comprehensive understanding of the systems used across Sepsis Alliance and how information moves between them.
• Identify opportunities to streamline systems, eliminate duplicate data entry, and improve data flows.
• Manage or support data imports, exports, migrations, and system integrations.
• Partner with staff, technology vendors, and other external partners to troubleshoot data and systems issues.
• Evaluate opportunities to automate manual processes and improve organizational efficiency

• Develop reliable reports and dashboards that support operational and strategic decision-making.
• Partner with departments to identify key metrics and reporting needs.
• Translate organizational questions into meaningful reports and data insights.
• Validate reporting data and ensure consistency in how organizational metrics are calculated and presented.
• Support leadership with ad hoc data analysis as needed.

• Serve as an internal resource for questions related to data quality, systems, and reporting.
• Guide staff on data-entry standards, systems, reporting tools, and data-management best practices.
• Develop user-friendly documentation, procedures, and training resources.
• Promote a culture in which accurate and reliable data is viewed as a shared organizational responsibility.

Ideal candidates will possess:

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• Minimum of 3–5 years of experience in data management, database administration, CRM administration, data operations, experience with Salesforce data management systems, or a…