Systems Analyst III​/Atlassian Engineer

About Lucayan Technology Solutions LLC

AtLucayan Technology Solutions LLC, we deliver secure, innovative solutions in support of national defense and intelligence missions. As a trusted government contracting partner, we provide top-tier intelligence and technology services that safeguard our nation. Our team is mission-driven, and we are committed to building careers that matter.

Employment Type: Full-Time

Security Clearance: No security clearance required. Must be able to obtain a DoD Common Access Card (CAC) within 60 days of hire, which requires fingerprinting and a favorably adjudicated federal background investigation.

Travel: Up to 3 CONUS trips per year.
Status: Actively Hiring

We are looking for a Systems Analyst III / Atlassian Engineer to own the NAVSEA Fusion Jira and Confluence environment that the U.S. Navy's Southwest Regional Maintenance Center (SWRMC) uses to manage and track ship repairs, contracts, purchases and funds, with users across the Mid-Atlantic Regional Maintenance Center (MARMC) and NSWC Dahlgren Division. You will be responsible for Atlassian administration and scripting, integrations with Navy maintenance databases, Power BI reporting, and the documentation and training that drive adoption across the Regional Maintenance Center community.

• Administer and customize the unclassified NAVSEA Fusion Jira and Confluence environment, including projects, spaces, workflows, schemes, and permissions
• Develop Script Runner for Jira (Groovy) scripts and custom functions, working directly with the Jira database and object structures
• Design, prototype, code, and test bidirectional integrations between Jira and the Navy Maintenance Database (NMD) and the Ship Maintenance Data Improvement Initiative (SMDII) database
• Integrate Jira with Power BI and build management dashboards, KPI reports, and predictive analytics
• Analyze and refine Jira workflows aligned to the Joint Fleet Maintenance Manual (JFMM), including Government Furnished Material and contract element (CLIN, RCC) tracking
• Manage user trouble tickets using ITIL-based SOPs and elevate Dev Ops-level issues to NAVSEA Fusion customer support
• Migrate Confluence spaces and Jira projects, workflows, and configurations between environments
• Develop and maintain user guides, SOPs, a Developer's Guide, and annotated workflow, custom field, and script documentation
• Design and deliver end-user and developer training, and track attendance, assessments, and feedback
• Provide weekly status reports and monthly integration status reports, and participate in weekly meetings with developers, Government project management, and technical working groups

• Bachelor's degree in Information Systems, Computer Science, or related field (or equivalent experience)
• Minimum 5 years of hands-on Jira administration (workflows, schemes, permissions) and Confluence space administration
• Production experience with Script Runner for Jira (Groovy scripting)
• Experience building system integrations using REST APIs and SQL/relational databases
• Experience writing technical documentation (user guides, SOPs) and delivering end-user training
• Experience gathering requirements from non-technical business users and translating them into system specifications
• Ability to work on-site at Naval Base San Diego during Government core hours )
• Ability to obtain a DoD CAC within 60 days of hire

• Navy ship maintenance or Joint Fleet Maintenance Manual (JFMM) familiarity
• Federal government or DoD IT background
• Experience with ITIL-based service management

• Ability to obtain a DoD Common Access Card (CAC) within 60 days of hire
• DoD/Navy mandatory training (Cyber Awareness, Privacy, CUI, Records Management, OPSEC, Counter-Intelligence Awareness, SWRMC Security Refresher) completed at onboarding and annually;
  Antiterrorism Level I within 30 days of hire and annually
• Atlassian certification (e.g., Jira Administrator), Microsoft Power BI Data Analyst (PL-300), and ITIL 4 Foundation desired