Systems Administrator

Vanguard Management Solutions (VMGTS) is seeking a Systems Administrator to support client IT operations in San Diego. This role combines end-user support, server maintenance, network monitoring, and collaboration technology support.

• Perform scheduled preventive maintenance on IT equipment and associated connectivity.
• Diagnose and resolve technical issues and develop software solutions as needed.
• Maintain servers, perform backups, apply updates, and review system logs.
• Monitor internet and Wi-Fi service, firewalls, and network switches; conduct bandwidth and connectivity tests.
• Support desktops, laptops, printers, scanners, software, VPN access, VMware tools, and video conferencing systems.
• Support meeting rooms, projectors, interactive displays, conference phones, and video calls, including connecting laptops and displaying content.
• Perform malware scans, software upgrades, updates, and security patching.
• Build effective client relationships and understand business needs.
• Process customer requests and orders, prepare correspondence, and coordinate timely fulfillment.
• Respond to support requests by phone, email, and in person; document, track, and resolve incidents.
• Advise management of risks affecting users and the operating environment.

Bachelor's degree in computer science or a related technical discipline, or an equivalent combination of education, certifications, training, or work experience.

At least seven years of IT support experience.

Strong knowledge of Microsoft 365 applications and Microsoft Teams troubleshooting.

Experience supporting remote users and troubleshooting VPN connectivity.

Experience troubleshooting Windows 11, peripherals, multiple-monitor configurations, and local and network printers and scanners.

Experience administering Active Directory, including password resets, account unlocks, and organizational unit moves.

Experience with desktop support, imaging, and deployments.

Experience with server patching, maintenance, backups, and log review.

Ability to communicate with users at all levels, take ownership of assigned work, and collaborate effectively.

Bachelor's degree in information systems, computer science, or a related discipline.

Strong knowledge of laptop technologies.

Vanguard Management Solutions is an equal opportunity employer committed to building a diverse and inclusive team. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected characteristic. We are proud to be a Minority-Owned Small Business.

For accommodation requests, please contact