Delivery Solutions Architect; Onsite

Overview

Delivery Solutions Architect (Onsite in San Diego, CA)

Location:

San Diego, CA. This role requires candidates to work onsite in San Diego, CA. At Databricks, we empower customers to solve the world's toughest data problems using the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will collaborate with sales and field engineering to accelerate adoption and growth of the Databricks platform in your customers and help ensure customer success by guiding complex customers to maximize value and ROI.

This is a hybrid technical and commercial role. You will drive growth in assigned customers and use cases by leading stakeholders, building executive relationships, coordinating specialized teams, and crafting plans for Databricks colleagues. You will also be the post-sale technical lead across Databricks products, engaging with the organization at all levels. You will report to a DSA Manager within the Field Engineering organization.

• Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams and internal stakeholders, driving onboarding, enablement, success, go-live and healthy consumption
• Be the first contact for technical issues or questions related to production/go live status of agreed upon use cases
• Leverage Shared Services, User Education, Onboarding/Technical Services and Support resources; escalate to expert level technical experts as needed
• Create and execute a point-of-view to accelerate key use cases into production, coordinating with Professional Services on delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product innovations, previews and upgrade needs
• Develop an execution plan covering all activities of all customer-facing technical roles and teams across work streams:
• Main use cases moving from win to production
• Enablement / user growth plan
• Product adoption strategy and activities
• Organic needs for current investment (cost control, tuning, optimization)
• Executive and operational governance
• Provide internal and external updates on KPI status, usage, customer health, investment status, risks, product adoption and use case progression to the Technical GM

• 5+ years of experience accountable for technical project/program delivery in Data and AI; able to contribute to technical debates and design choices with customers
• Programming experience in Python, SQL or Scala
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
• Understanding of solution architecture related distributed data systems
• Ability to attribute business value and outcomes to project deliverables
• Technical program or project management including account, stakeholder and resource management
• Experience resolving escalations with senior customer executives
• Experience conducting discovery workshops, creating strategic roadmaps, business analysis and managing delivery of complex programs/projects
• Track record of over achievement against quota or similar targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
• Travel up to 30% when needed

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on…