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Director of AI-Driven Technical Support & Incident Response

Listing for: GrowthLoop
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 140000 - 200000 USD Yearly USD 140000.00 200000.00 YEAR

Job Description & How to Apply Below

Growth Loop is seeking a leader to build and guide a distributed technical support engineering team, recruiting and coaching engineers while staying hands-on in complex cases. You will own the end-to-end support experience, including intake, escalation, customer communication, and 24/7 incident response.

You will partner with Engineering and Product to reduce interruptions, improve knowledge tooling, and design AI-native support systems.

The following opening is for a Director of AI-Driven Technical Support & Incident Response with Growth Loop.

As a Director of AI-Driven Technical Support & Incident Response, you will play an important part at Growth Loop in United States.

We invite applications for the Director of AI-Driven Technical Support & Incident Response position located in United States.

The following opportunity is for a Director of AI-Driven Technical Support & Incident Response with Growth Loop.

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