SoftLab Consultants

We are seeking experienced

100% Remote

Contract: Through May 2028

We are seeking experienced Soft Lab Consultants to support a healthcare client with laboratory information system (LIS) operations, application support, troubleshooting, and system integrations.

The consultant will be responsible for maintaining the Soft Lab application, resolving production issues, supporting laboratory workflows, managing testing activities, and ensuring seamless communication between laboratory systems and diagnostic instruments.

• Provide application support and troubleshooting for the Soft Lab Laboratory Information System (LIS).
• Perform break/fix activities and resolve application-related production issues.
• Support test builds, application testing, upgrades, and ongoing system maintenance.
• Manage and troubleshoot laboratory test orders and related workflows.
• Investigate and resolve interface issues between Soft Lab, EHR systems, and other healthcare applications.
• Support laboratory instrument integrations and connectivity.
• Collaborate with laboratory teams, IT teams, and other stakeholders to ensure smooth system operations.
• Assist with application configuration, issue resolution, and system enhancements.

• Hands-on experience with Soft Lab (SCC Soft Computer).
• Experience supporting Laboratory Information Systems (LIS) in a healthcare environment.
• Knowledge of HL7 interfaces and healthcare system integrations.
• Experience with laboratory instrument/analyzer integrations.
• Strong troubleshooting and production application support experience.
• Experience with application testing, maintenance, and break/fix activities.
• Understanding of clinical laboratory workflows and order management.

• Experience integrating Soft Lab with EHR/EMR systems.
• Knowledge of laboratory workflows such as Hematology, Chemistry, and Microbiology.
• Experience supporting enterprise hospital laboratory environments.