Epic Application Analyst - ClinDoc​/Stork

This analyst designs, configures, tests, and supports Epic clinical applications, with a focus on Clin Doc and Stork. The work combines understanding care-team workflows with system improvements and operational support, in collaboration with healthcare staff and technical teams.

• Learn the application’s workflows and capabilities, then build and validate system changes that support current and future needs.
• Work with interdisciplinary groups to review workflows and plan improvements.
• Investigate complex application issues, assess possible solutions, and recommend alternatives when system limits arise.
• Identify opportunities to improve application functionality and coordinate changes with technical teams, vendors, project partners, and users.
• Provide tier-two support for incidents escalated through the help desk, and keep application documentation current.
• Apply changes through documented processes and provide responsive service to internal and external customers.

• At least one year of related experience; hands-on Epic operational experience is strongly preferred.
• Ability to earn and maintain Epic certification for the assigned application module.
• High school diploma or GED; a bachelor’s degree is preferred.
• Basic computer skills and the ability to analyze business and technical problems.
• Strong communication skills, and the ability to work independently and with multidisciplinary teams under tight deadlines.
• Willingness to travel for Epic training and to remote work sites as needed.

• The role is full-time, day shift, and based in a virtual office in Oklahoma. It involves frequent collaboration with healthcare professionals, customers, and senior stakeholders; direct patient or customer contact may occur.