Senior Technology Trainer

Glaser Weil is seeking a Senior Technology Trainer who will lead the firm's technology training program across our offices. The successful candidate will deliver classroom, virtual and one-on-one training and lead adoption of new tools, including generative AI.

• Plan and run the firm’s training calendar, including periodic in-person events at each office.
• Assess training needs through feedback from attorneys and staff, helpdesk trends and skill assessments.
• Lead technology onboarding for new hires and lateral attorneys.
• Deliver one-on-one, practice group and department training, in person and virtual.
• Lead user training and adoption for Microsoft Teams and Teams Phone.
• Build and deliver generative AI training for Harvey and Microsoft 365 Copilot, including prompting and responsible use.
• Train users on core legal applications
• Write firm-wide how-to tips, feature spotlights and notices of system changes.
• Create quick reference guides, videos and eLearning, and maintain Help Center articles.
• Administer the LMS and report on training participation and results.
• Lead training, communications and go-live support for new systems and upgrades.
• Take part in pilot testing and user acceptance testing for new applications.
• Reinforce security awareness, including phishing recognition and safe handling of client data.
• Provide application support and work with IT on testing and projects.

• 5+ years of technology training experience, preferably in a law firm.
• Advanced Microsoft 365 skills, including Teams, Teams Phone, and Word for legal documents.
• Experience with instructional design, eLearning tools and an LMS.
• Strong presentation and writing skills.
• Bachelor's degree preferred.

Harvey, Microsoft 365 Copilot, iManage, Aderant Expert Sierra, Compu Law, Litera (including Litera One), Intapp, Windows Autopilot, Power Bi and Big Hand BI.

macOS and iOS.

• Periodic travel among the Los Angeles, Newport Beach and San Diego offices.
• Occasional early morning or evening sessions.

Glaser Weil fosters a collaborative, close-knit culture built on camaraderie, trust and strong professional relationships. Our business-casual, open-door environment is complemented by a comprehensive benefits package, including medical, dental, vision and life insurance, 401(k), parking, sick leave and vacation.

The base compensation range for this position is $100,000 - $125,000. These numbers do not reflect a successful candidate’s total compensation. Base compensation is only the guaranteed component of the total compensation package and does not include discretionary bonuses.