Senior Technical Program Manager-Corporate

Location:

Costa Rica

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.

Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are seeking an experienced and execution-oriented Senior Technical Program Manager (TPM), Corporate Applications to join the Information Technology (IT) Delivery Excellence team as a remote employee based in Costa Rica, reporting to the Director, Technical Program Management. In this role, you will be the operational backbone driving strategic technology investments across our corporate application ecosystem, spanning Finance, HR, Legal, and enterprise business systems.

You will lead corporate applications portfolio governance, lead quarterly planning cycles, establish portfolio prioritization frameworks, and manage capacity planning processes to translate strategy into execution.

• Drive end-to-end portfolio governance across corporate applications, establishing transparency, operational rigor, and alignment with executive business goals and annual operating plans
• Lead a structured quarterly planning process, including demand qualification, dependency mapping, and resource forecasting across engineering and business systems teams
• Lead portfolio prioritization, intake frameworks, and capacity planning in close partnership with business application leads, IT functional owners, and leadership
• Manage complex, high-visibility technical programs across Finance, HR, and Legal platforms from intake and scoping through design, testing, deployment, and adoption
• Champion PMO best practices and delivery workflows in Jira and Asana, while maintaining structured RAID logs and executive dashboards to ensure flawless delivery

• You are an action-oriented leader with a relentless bias for action and demonstrated ownership over end-to-end technical outcomes.
• You thrive in fast-paced, ambiguous environments, skilled at translating high-level business goals into structured roadmaps and decisive action.
• You are a portfolio management leader who brings clarity to complex technical ecosystems through rigorous governance, prioritization, and capacity planning.
• You are a collaborative cross-functional partner skilled at building alignment across distributed teams, facilitating executive Steer Cos, and driving accountability.
• You are an exceptional communicator who excels at distilling complex technical dependencies and program risks into clear, actionable executive insights.

• Demonstrated hands-on experience leveraging modern AI tools, intelligent automation, or generative AI technologies to streamline program management workflows, reporting, and operational efficiency
• 6+ years of Technical Program Management or Senior Project Management experience leading enterprise applications, corporate systems, or IT…