Shipping and Receiving Lead

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Full Time San Diego, CA, US

3 days ago Requisition

Salary Range: $25.00 To $25.00 Hourly

Manufacturing Lead - Zirconia Mfg.

2nd Shift (1:30 pm to 10 pm)

Argen Corporation currently has an exciting opportunity fora Manufacturing Leadto join a growing, technology-focused and service-oriented team. Do you thrive in a fast- paced and dynamic environment? If you would like to be a part of an organization with an unwavering commitment to quality dental solutions, then explore our career opportunities and get to know Argen.

Argenis a family-owned and privately held company based in San Diego, CA with a state-of-the-art manufacturing center that provides high quality dental solutions to dental labs of all sizes. Founded as a precious metals company in South Africa,Argenhas evolved into a dynamic, technology-based manufacturing organization focused on three key business segments, including dental alloys, zirconia, and digital dentistry solutions.

Argencontinues to invest in innovative product improvement initiatives through its Quality Management System to provide our global customers with affordable, high-performance products and industry-leading excellent service.

Argen’sproducts are FDA regulated and ISO certified.

A Manufacturing Lead produces standard and/or custom medical devices to meet customer requirements by following standard work instructions and company policies while manufacturing Argen products in a team environment.

• Oversee daily shipping, receiving, and fulfillment operations to ensure efficient and timely processing of all outbound and inbound logistics activities.
• Provide direction and assign tasks to team members, facilitating training and development to maintain a high-performing shipping department.
• Ensure compliance with established service level agreements (SLAs), quality standards, and departmental goals.
• Investigate and resolve order discrepancies, system errors, and shipment issues in coordination with cross-functional teams, including IT, QAD, Inventory Control, and Customer Care.
• Monitor departmental workflow and resource allocation; proactively identify and mitigate process bottlenecks to maintain operational continuity.
• Verify the accuracy and completeness of shipping documentation, including bills of lading, manifests, and labels in accordance with regulatory and company standards.
• Plan and schedule domestic and international shipments while ensuring compliance with shipping regulations, carrier requirements, and export documentation standards.
• Serve as the primary point of contact for carriers, freight forwarders, and internal stakeholders regarding shipment tracking, delays, and delivery exceptions.
• Track and consolidate shipments, particularly for digital fulfillment orders, ensuring proper handling and timely dispatch.
• Execute order fulfillment processes including picking, packing, labeling, and shipment preparation in accordance with product specifications and SOPs.
• Enter and audit shipping and order data in the ERP system (QAD) and carrier platforms (e.g., Fed Ex, UPS, DHL, USPS), ensuring transactional accuracy.
• Supervise packing processes to confirm compliance with packaging guidelines, minimizing damage and ensuring customer satisfaction.
• Respond promptly and professionally to internal and external shipment inquiries, offering resolutions and updates as needed.
• Coordinate the preparation and review of international shipping documentation in collaboration with Customer Care and regulatory teams.
• Assist with inventory…