Senior Director, Operations

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Trellis Ware launched in 2000 with an innovative culture striving to push technological boundaries in the area of wireless communications. We are now a worldwide leader in highly advanced algorithms, waveforms, and communications systems that range from small form factor radio products to fully integrated solutions.

At Trellis Ware, we connect passion with purpose and together we make an impact on our careers, our company, and the world. If you love to innovate and collaborate amid chaos and change, you belong ’ll never face challenges alone because there’s too much at stake to go solo.

Our people are our primary asset, and we believe that strong, cohesive teams are the key to leveraging brilliant individual contributions to even greater achievements. The Operations Team is seeking an onsite Senior Director, Operations. You will be responsible for all aspects of operations within a manufacturing environment, including Planning, Supply Chain, and Manufacturing. You must drive a culture of performance to meet deadlines and revenue targets.

A background in outsourced manufacturing across multiple geographies is required, and deep knowledge of supply chain planning with the corresponding certifications is highly preferred. You will be a trusted partner to senior leadership, drive innovation, foster collaboration, and position the operations department to support the organization’s success.

The

Essential Duties and Responsibilities Include

• Provide leadership and expertise to the Operations Team, including production, manufacturing engineering, and supply chain.

• Guide and execute supply chain initiatives to ensure material supply despite any market constraints.

• Manage executive-level relationships with suppliers and contract manufacturing partners.

• Improve the existing Sales and Operations Planning (S&OP) process to meet business requirements.

• Implement and drive best practices for New Product Introduction both within the organization and outward to suppliers and contract manufacturing partners.

• Develop a standardized framework to document and maintain SOPs for key cross‑functional and departmental processes.

• Establish group mission and goals aligned with organizational vision, mission, values, and strategy.

• Hire, engage, and retain the best people.

• Clarify goals and expectations for team performance, remove obstacles, and provide necessary resources and feedback to achieve agreed targets and results, supporting departmental success.

• Define and develop current and future competencies required by team members to maintain our competitive advantage and build individual and organizational capabilities.

• Develop relationships with team members built on trust and respect.

• Act as a coach or mentor for team members and assist them in career development efforts.

Education and Work Experience Requirements

• 10 or more years of operational experience in all aspects of manufacturing, preferably in an outsourced model.

• 5 or more years of experience on high-volume communications products.

• Experience managing a Tier 1 contact manufacturing partner.

• Engineering degree with graduate degree or equivalent experience.

• Hands‑on, able to contribute individually and to manage a growing organization.

Skills

• Sound business acumen and advocacy for continuous improvement of processes and procedures.

• Strong interpersonal skills and emotional intelligence.

• Ability to mentor and coach employees in professional development and process improvement.

• Ability to evaluate performance against defined goals and effectively communicate areas of growth and improvement for direct reports.

• Strong analytical and problem‑solving skills.

• Effective execution and decision making.

• Champion of change and promotes innovation.

• Strong written and verbal communication skills.

Physical Demands

• Able to frequently sit, stand, walk, use hands to fingers, handle or feel, reach within hands and arm’s length, stoop, kneel, and crouch, talk and hear.

• Regularly required to sit for extended periods and frequently use office equipment such as PC, printer, telephone, etc.

• Able to regularly lift…