Director of Program Management

Rock West Composites is seeking a Segment Director of Programs to lead program execution and customer success across a business segment serving space programs.

This role provides strategic leadership for a team of Program Managers while owning segment performance across customer satisfaction, program execution, financial performance, and business growth. Working closely with Engineering, Operations, Supply Chain, Finance, and Executive Leadership, you ll ensure programs are delivered on schedule, within budget, and aligned with customer and business objectives.

This is a highly visible leadership role for someone who thrives on building teams, developing customer relationships, driving operational excellence, and growing a business.

The Director of Program Management provides strategic leadership for all program management activities within an assigned Business Segment, overseeing a team of Program Managers and ensuring successful execution of customer programs. This role is responsible for delivering programs that meet customer and business objectives related to scope, cost, schedule, quality, and technical performance while driving customer satisfaction, contract compliance, and operational excellence.

The Director is accountable for segment financial performance, including forecasting, budgeting, resource planning, and profitability, while establishing program management best practices that support business growth and organizational objectives.

• Overall performance and profitability (P&L) of an assigned business segment
• Leadership and development of the Program Management organization
• Customer relationships, contract execution, and scope management
• Program execution across cost, schedule, quality, and technical performance
• Resource planning, forecasting, and business growth initiatives
• Continuous improvement of program management processes and best practices

• Provide executive oversight of customer programs from proposal through production and delivery.
• Ensure programs achieve customer and business objectives for scope, cost, schedule, quality, and technical performance.
• Establish program priorities and allocate resources to support business objectives.
• Develop, implement, and enforce program management policies, procedures, and best practices.
• Provide technical guidance and executive support to critical programs as needed

• Drive growth within existing customer accounts while supporting new business opportunities.
• Own contract scope management across the business segment.
• Guide customer engagement activities performed by Program Managers to ensure alignment with contractual commitments and business objectives.
• Partner with customers and internal stakeholders to resolve issues, negotiate changes, and ensure long-term customer success.
• Evaluate outsourcing opportunities and coordinate external resources to meet program cost, schedule, and technical requirements.

• Own segment Profit & Loss (P&L) performance and achievement of financial objectives.
• Lead forecasting activities including revenue, bookings, staffing, hiring, capital expenditures (CAPEX), IRAD investments, and operational capacity.
• Monitor program financial performance and monthly job costs, implementing corrective actions when necessary.
• Create functional strategies and operational plans that support enterprise growth and profitability.

• Lead, coach, and develop a team of Program Managers through hiring, mentoring, performance management, and succession planning.
• Assign Program Managers to customer accounts and programs based on business priorities and organizational capacity.
• Define roles,…