Donor Engagement Officer

Donor Relations Officer
Organization:
San Diego Rescue Mission

Location:

San Diego, CA
Job Type: Full-Time

Reports To:

Director of Donor Relations
Salary Range: $80,000 – $90,000 annually
Mission Statement
To lovingly address the needs of men, women and children experiencing homelessness by sharing the Good News of Salvation and providing a holistic approach to rehabilitation and recovery.
Position Summary
The Donor Relations Officer (DRO) plays a key role in furthering the Mission’s commitment to excellence in service and Christlike compassion. This position supports program objectives, ensures operational integrity, and reflects our values in every interaction with clients, staff, and the public.
The (DRO) serves on the Development and Community Engagement Team within the Donor Relations department and is a key leader for increasing the Mission’s presence, impact and financial support in either North, South or East County. The DRO is also responsible for developing organizational relationships with donors and has a goal of enhancing donor engagement and securing major and planned gifts to support the vision and mission of the San Diego Rescue Mission (SDRM).

• Manages an assigned portfolio of major and planned giving donors and prospective donors.
• Develops and executes personalized individual donor cultivation and stewardship plans.
• Build organizational relationships with donors to enhance donor engagement and secure major and planned gifts to support fundraising goals.
• Travels as appropriate to visit with donors in support of cultivations and stewardship plans.
• Identifies, solicits and stewards members of the President’s Council (annual gifts of $10,000 or more).
• Identifies and shares impact stories for use in verbal or written communication with donors.
• Host tours of Mission Academy and Lighthouse to current or prospective donors.
• Engages in regular personalized communications with donors and prospective donors.
• Develops and demonstrates strong understanding of SDRM approach, programs and expansion plans to facilitate donor understanding of gift impact.
• May cultivate and solicit gifts for additional initiatives and events as assigned.

• Responsible for accurate and timely documentation of all information, strategies, communication, and interaction related to individual donors within CRM database for use in future cultivation activities.
• Works with Director of Donor Relations and Donor Services Manager to ensure accurate processing of donor gifts and pledges, including timely acknowledgement and recognition.
• Participates as needed and assigned in the development of resources, collateral materials, presentations and proposals in support of the major gifts, planned gifts, campaigns or other giving initiatives.

• Assists the Director of Donor Relations and Director of Events and Donor Engagement in planning and executing personalized events and volunteer strategies to cultivate and steward donors.
• Collaborate with staff and volunteers in planning and executing special events.
• Responsible for inviting donors and community members to attend monthly Huddles, twice a year Graduations and standing volunteering opportunities at Mission Academy and Lighthouse.
• Responsible for inviting and serving alongside donors at Thanksgiving, Christmas and Easter Outreach Meals.

• Responsible for achieving annual giving goals for assigned portfolio of donors.
• Performs with care any confidential activities required by the position.
• Ensures cost-effective management of SDRM assets and resources.
• Compiles with processes and procedures for accurate and timely invoice payment, expense reporting and reimbursement requests.

• Ma…