Clinical Triage Practitioner

An exciting opportunity has arisen for a Clinical Triage Practitioner to support the delivery of Children's Specialist Services across Bath & North East Somerset, Swindon and Wiltshire. The post holder will undertake clinical triage of referrals, including urgent referrals, ensuring timely assessment, decision-making and communication of outcomes. Working as part of a multidisciplinary team, the successful candidate will support complex referral discussions, provide clinical advice and contribute to effective care coordination across services.

The role requires close partnership working with healthcare professionals, education services, voluntary sector organisations and families to ensure children and young people receive appropriate, safe and effective support through a coordinated and integrated care pathway.

• Undertake clinical triage of referrals into Children's Specialist Services and School Aged Health Services in accordance with agreed pathways and timescales.
• Support the Clinical Triage Lead in the delivery of multidisciplinary triage for complex and multiple-need referrals.
• Provide specialist clinical advice and support to Care Coordination and Single Point of Access functions.
• Ensure children, young people and families are directed to appropriate services through effective care navigation.
• Communicate complex, sensitive and potentially distressing information to families and professionals as required.
• Work collaboratively with health, education, social care and third-sector organisations to ensure coordinated care delivery.
• Identify, escalation and manage safeguarding concerns, clinical risks and pathway issues.
• Contribute to service development, governance processes and implementation of standard operating procedures.
• Registered Nurse or Allied Health Professional with current NMC/HCPC registration.
• Evidence of continuing professional development.
• Evidence of specialist clinical knowledge relevant to the role.
• Minimum 3 years' post-registration experience.
• Knowledge of current health and social care policies.
• Knowledge of safeguarding and child protection procedures.
• Experience of child and family-centred care.
• Demonstrable clinical engagement and assessment skills.
• Experience working with partner agencies and multidisciplinary teams.
• Ability to work across professional and organisational boundaries.
• Supervisory and reflective practice skills.
• Ability to travel throughout Wiltshire, Bath & North East Somerset and Swindon.

• Experience working in a community setting.
• Experience of clinical triage and care coordination.
• Knowledge of Education, Health and Care Needs Assessment processes.
• Experience supporting complex or multi-agency cases.
• Service evaluation, audit or quality improvement experience.
• Teaching or mentorship experience.
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Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.

Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as…