Director of Quality

We are seeking an experienced Director of Quality to lead and own Quake Global’s Quality Assurance (QA) function. This role provides strategic and hands‑on leadership to ensure product quality across the organization while maintaining full compliance with ISO requirements.

The Director of Quality will drive continuous improvement across production processes and quality control, oversee internal and supplier quality processes, and ensure robust quality reporting. This role is also responsible for process FMEA, product failure analysis, and the pursuit and closure of corrective and preventive actions to consistently deliver high‑quality products.

DUTIES AND RESPONSIBILITIES

• Responsible for managing the QA group, CMDM Document Control team and Mechanical Engineering function.

• Responsible of QA processes as it relates to contract manufacturer.

• Oversee product and process quality reports by collecting, analysing and summarising information and trends.

• Lead, develop, improve, own, and uphold all QA policies.

• Create metrics to evaluate performance and improvements.

• Create QA improvement plans.

• Report Yield data to internal and external customers.

• Develop full company buy‑in to Quality policies.

• Ensure quality aspects are part of all products and procedures.

• Perform process failure modes and effects analysis.

• Implement in‑process product inspection standards, testing methods and procedures.

• Conduct quality system and process audits at supplier facilities.

• Drive failure analysis on product returns and quality issues, write reports, and drive associated corrective/preventive action closure.

• Interface directly with suppliers and customers on all quality issues.

• Represent Quality Group at the Configuration Change Board.

• Directly supervise the employees within the Quality Control department(s).

QUALIFICATIONS

• Bachelor's Degree in Electrical Engineering (BA) from a four‑year college or university, and 5+ years related electronics product quality assurance experience.

• Minimum of 5 years of QA Manager experience.

• ISOQuality Systems auditing experience.

• Knowledge of Quality and IPCA requirements related to printed circuit board fabrication and SMT assembly and test.

• Electrical product quality and failure analysis experience is mandatory.

• Printed circuit board product experience.

• Experience with applying quality tools to include DOE, SPC, PFMEA, and 8D.

• Experience with vendor certification and approvals.

• Ability to interpret and review drawings and bill of materials for accuracy and standard compliance.

• RF electronics experience in a manufacturing environment is a plus.

• Metal and plastic parts experience is a plus.

• Previous experience with contract manufacturers is required.

About Us:

Founded in 1998, Quake Global is the leading manufacturer of Machine to Machine (M2M) Modems for advanced data acquisition through Satellite, Cellular, Wi‑Fi, BLE and RFID. Quake provides powerful solutions for asset management and monitoring. With headquarters in San Diego, California and a network of distribution representatives worldwide, Quake offers an extensive array of solutions, products and design services for Healthcare and Senior Living, and Industrial markets.

In addition, we are committed to fostering a diverse and inclusive workplace that attracts exceptional talent.

Estimated base salary range: $ - $.

Compensation decisions may vary depending on multiple factors, including location, role, job‑related knowledge, skills, relevant education and experience within the industry.

We are proud to be an equal opportunity employer. Quake provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, lay‑off, recall, transfer, leaves of absence, compensation and training.

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