Keyholder Lead

Benefits

• 401(k)
• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters. We are looking for positive and energetic team players with outstanding service skills who are driven and passionate about coffee and people. Bird Rock Coffee Roasters has an extensive training program where you will learn from some of the best!

• Greet and interact with all customers providing everyone with an excellent experience in our stores.
• Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
• Prepare batch brew and pour over coffee according to our standards of quality.
• Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to customers.
• Taste coffee each shift worked to improve product knowledge.
• Properly handle and maintain all coffee brewing equipment.
• Follow cash handling and cash register policies and procedures.
• Communicate with team members and management to solve problems and improve service.
• Count store cash drawer and safe daily. Prepare and record cash deposits.
• Delegate team member daily breaks and ensure all labor laws are being followed.
• Lock and unlock store when scheduled accordingly.

• Customer service experience
• Cafe/barista experience
• Weekend/evening availability
• 25-30 hours a week

* If you would like to also apply in person which we highly encourage, please drop off a resume at your desired location/locations.

See you soon and thank you for your time!!