Senior Sales Manager - Alma San Diego, Tribute Portfolio Hotel

Position: Senior Sales Manager - Alma San Diego, a Tribute Portfolio Hotel

We are hiring a Senior Sales Manager.

SUMMARY

The Senior Sales Manager is responsible for driving new business growth and maximizing revenue through the cultivation of strong relationships with third-party meeting planners, agencies, and key accounts. This role focuses on strategic account development, acquisition, and proactive prospecting to position the hotel as a preferred partner within targeted markets and industries.

In addition to maintaining existing accounts, the Senior Sales Manager will identify, pursue, and secure new business opportunities while serving as a trusted liaison between clients, the Sales team, and hotel operations to ensure flawless execution and client satisfaction.

RESPONSIBILITIES Sales & Relationship Development

• Proactively source and develop new group business opportunities through consistent prospecting, networking, and 3rd party meeting planner engagement.
• Cultivate and maintain strong relationships with national and regional 3rd party planners, intermediaries, and industry partners to drive repeat and referral business.
• Strategically manage assigned accounts and market segments to grow share, increase production, and expand the hotel’s visibility within key channels.
• Attend industry trade shows, client events, and sales missions to build meaningful partnerships and position the property as a top-of-mind destination

Account Management & Revenue Growth

• Create and execute targeted account development plans designed to penetrate new verticals and capture incremental revenue.
• Collaborate with Revenue Management and Marketing to identify opportunities for rate growth, compression strategies, and need-period business.
• Maintain accurate forecasting and pipeline management while tracking production against established revenue goals.
• Lead client site visits, presentations, and negotiations with a focus on closing new business and strengthening long-term relationships.

Collaboration & Operations Support

• Partner cross-functionally with internal departments to ensure smooth communication and seamless event execution from proposal to post-event recap.
• Work closely with the Director of Sales & Marketing to support departmental projects, reporting, and the professional development of junior team members.
• Stay current on competitive market trends, local demand drivers, and brand initiatives to align strategy and maintain a competitive edge.

Professionalism & Brand Representation

• Represent the hotel and brand with professionalism and integrity at all times.
• Consistently deliver exceptional customer service to internal partners and external clients.
• Demonstrate strong organizational, communication, and follow-up skills while balancing multiple priorities in a fast-paced environment.

QUALIFICATIONS

• Minimum 3–5 years of hotel sales experience with a proven track record in 3rd party and intermediary relationship management.
• Strong negotiation, presentation, and closing skills.
• Highly self-motivated with demonstrated success in prospecting and account acquisition.
• Experience using CRM/sales systems (Delphi, CI/TY, etc.) and data-driven account planning.
• Excellent written and verbal communication skills.
• Proven ability to consistently achieve or exceed budgeted sales revenue and quarterly production goals through focused, strategic selling efforts.

ADDITIONAL CONSIDERATIONS

• Hybrid candidates with exceptional sales backgrounds and proven hotel industry experience will be considered.
• Must reside within the greater Los Angeles or Orange County markets and be able to travel regularly to the property for client events, site visits, and team meetings.
• Candidates should demonstrate a strong presence within their local market and established relationships with third-party meeting planners and key accounts.
• Ability to manage a remote sales schedule while maintaining consistent communication, performance, and accountability to revenue goals.

Benefits:

At Concord Hospitality, our Senior Sales Manager’s earn competitive wages, receive our extensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance plus training & development and career…