Inbound Sales Representative

Join to apply for the Inbound Sales Representative role at Spectrum Community Solutions
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Spectrum Community Solutions Provided Pay Range

This range is provided by Spectrum Community Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range

$18.00/hr - $31.75/hr

Join Spectrum and unlock your potential with competitive pay starting at $20/hour. And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Are you excited by the challenge of turning inquiries into loyal customers? As an Inbound Sales Representative on our Community Solutions team at Spectrum, you’ll be the driving force in converting potential leads into satisfied customers. Your role in promoting and selling our comprehensive suite of products will directly contribute to solutions our growth and success. By providing exceptional service and solutions, you’ll make a significant impact on customer satisfaction and our community outreach.

Join us in shaping the future of connectivity and making a real difference in people’s lives.

What Our Inbound Sales Representatives Enjoy Most About the Role

• Enhancing the customer experience with professionalism and courtesy.
• Selling Spectrum products and services, meeting or exceeding sales goals.
• Developing customer‑centric solutions by assessing needs and highlighting product benefits.
• Acting as a product consultant and retaining customers by taking retention calls.
• Handling billing inquiries, resolving concerns and maintaining knowledge of campaigns and pricing.

Working Conditions

• Normal office environment.

Required Qualifications Education

• High school diploma or equivalent.

Experience

• 1 year of sales experience, preferably selling Voice, Data, and Video solutions, or 6 months as a Billing agent with proven sales success.
• 1 year in customer service or call center experience.
• 6 months of sales experience or 3 months demonstrated sales success in a Spectrum position.

Technical Skills

• Familiarity with billing systems.
• Working knowledge of cable communications products and services, including video (TV), data (internet), voice (telephone) and mobile.

Skills & Abilities

• Strong verbal and written communication skills in English.
• Ability to apply effective sales techniques and achieve sales goals.
• Capability to conduct needs analysis, overcome objections, develop a compelling sales pitch and close sales.
• Flexibility to work variable hours, including weekends, holidays and split days off.

Employee Benefits and Compensation

Here, our employees don’t just have jobs, they’re building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive‑based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $15,308.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow

Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Other

Industries

• Telecommunications

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