Seasonal Selling Associate; FOH

Position: Seasonal Selling Associate (FOH)
## Seasonal Selling Associate (FOH)
Apply:
NM _0216 _SAN DIEGO:
Full time:
Posted Today:
R-109091
*
* Job Description:

*****
* WHO WE ARE:

**** Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in
* Pursuit of the Extraordinary*. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling.

It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.
***
* YOU WILL BE:

**** As a Seasonal Selling Associate, you will be working to enhance the client experience with our selling team during our most magical time of year. You will report to a Sales Manager, the team Makes Life Extraordinary by leading with a people first mentality and ensuring exceptional customer service.
***
* WHAT YOU WILL DO:

***** Ensure clients are warmly welcomed into Neiman Marcus at store entrances and within store departments, transitioning the client to appropriate associate based on service needs
* Serve in different areas of the store based on business needs
* Process efficient Point of Sale transactions as needed
* Efficiently and graciously handles escalated issues by connecting customer with a member of the management team
* Demonstrate follow-up on customer requests, questions and needs
* Support BOPIS and Curbside pickup, Alterations (online and pickups) in partnership with Operations team and Managers on duty
* Partner to support Fitting Room Experiences when needed
* Look for opportunities to enhance the client experience by introducing our services such as Alterations, Personalization, Food or Beverage, package carry-out or delivery
**** WHAT YOU WILL BRING:
***** Minimum 1 year of experience in customer-centric role(s) with proven ability to sell products and services
* Familiar with and able to use retail and mobile technologies
* Must be willing to work a flexible schedule based on business needs which will include nights, weekends and holidays
**** YOUR LIFE AND CAREER AT NEIMAN MARCUS:
***** Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
* Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
* An amazing employee discount
** SALARY AND OTHER BENEFITS:
** The starting salary for this position is between $18.00 - $20.00 hourly. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.