Outbound Inside Sales Representative

Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

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Voted Top 100 Best Companies to Work for by Fortune!

Base plus commission/bonus opportunity with a Fortune 100 company!

You're an energetic, positive and driven person looking for a long-term career where you can reach your ambitious financial goals. You're a consultative salesperson who quickly connects with others, understands their needs and delivers an exceptional customer experience.

First American Home Warranty, a member of the First American family of companies, helps homeowners protect what matters most-their homes. We provide home warranty solutions to homeowners, buyers, sellers, and real estate professionals across the country.

At First American, we believe our people are the key to our success. We invest in our employees through career development, competitive rewards, and a people-first culture where employees can grow and build meaningful careers.

Are you a driven sales professional who knows how to connect with customers, uncover their needs, and confidently close the sale?

We're looking for experienced Inside Sales Representatives to turn warm customer opportunities into sales. You'll connect with new, previous, and online customers, learn what they need, and recommend the home warranty solution that provides the right protection for their home.

This is a fast-paced, performance-driven sales environment where success comes from building rapport quickly, asking the right questions, overcoming objections, and closing the sale.

• Handle warm outbound sales opportunities with prospective and previous customers-no traditional cold calling
• Use a consultative sales approach to uncover customer needs and recommend the right home warranty solution
• Build rapport quickly and connect product benefits to what matters most to each customer
• Confidently overcome objections and ask for the sale
• Meet or exceed individual sales, conversion, and activity goals
• Deliver an excellent customer experience throughout the sales process
• Educate homeowners on available products, coverage options, pricing, and promotions
• Accurately document customer interactions and maintain updated customer information
• Stay current on products, promotions, contract coverage, processes, and procedures

• High school diploma or equivalent
• 3+ years of inside sales experience
  , preferably in a high-volume phone sales environment
• Demonstrated ability to meet or exceed sales and productivity goals
• Strong closing and objection-handling skills
• Consultative selling skills with the ability to identify customer needs and influence purchasing decisions
• A competitive, results-driven mindset and the tenacity to pursue the sale
• Excellent communication and customer service skills
• Strong organization, time management, and attention to detail
• Co…