Sales & Catering Coordinator

• On-site
• Part-Time
• Requisition #: SALES
  004429

Join our Sales & Catering team and play an important role in supporting memorable events, group experiences, and successful client partnerships. As a Sales & Catering Coordinator, you will provide essential administrative and operational support to the Sales & Catering team while helping ensure every detail is organized, communicated, and executed with care.

This position is ideal for someone who is highly organized, detail-oriented, responsive, and enjoys working in a fast-paced hospitality environment. You will interact with clients, meeting planners, hotel departments, and sales leaders while supporting group bookings, event logistics, client communication, and daily sales activities.

• Provide administrative support to the Sales & Catering team, including preparing proposals, contracts, Banquet Event Orders (BEOs), quotes, reports, invoices, and correspondence
• Respond to and qualify incoming sales inquiries by phone, email, or in person in a timely and professional manner, with a goal of responding within 24 hours
• Maintain organized and accurate records of client interactions, bookings, sales activities, and event details
• Assist with client communication and provide information regarding hotel services, event spaces, amenities, and group offerings
• Support the coordination of client site visits, meetings, pre-convention meetings, post-event meetings, and follow-up communication
• Participate in site inspections and assist meeting planners and clients throughout the planning process
• Prepare sales materials, proposals, promotional collateral, sales kits, and other client-facing materials as needed
• Enter definite groups into Opera/PMS and ensure room inventory, group blocks, reservations, and billing information are accurately established
• Input rooming lists and process group reservation changes and cancellations as needed
• Monitor and audit group room blocks, pickup, inventory, and cut-off dates to support effective inventory management
• Enter and maintain weekly group pickup information in Delphi
• Communicate group requirements to hotel departments through resumes, BEOs, internal meetings, pre-convention meetings, and weekly BEO meetings
• Distribute daily change logs, weekly group room reports, event packets, and other operational communications
• Assist in coordinating event logistics, including meeting room setups, catering requirements, Audio-Visual needs, and special requests
• Collaborate closely with Banquets, Culinary, Front Office, Reservations, Housekeeping, Engineering, and other hotel departments to support seamless event execution
• Assist with in-house booking requests and group-related questions from internal departments
• Support event execution and serve as an on-site hotel contact when needed
• Answer department telephone calls, take messages, schedule appointments, and provide professional assistance to clients and hotel team members
• Assist with preparations for sales trips, trade shows, client events, and industry functions
• Support office organization, filing systems, data entry, supply ordering, and other departmental administrative needs
• Professionally represent the hotel during client functions, site inspections, industry events, and other sales-related activities
• Build positive client relationships by providing responsive, professional, and personalized service
• Support the Sales & Catering team in achieving departmental revenue goals and delivering exceptional guest experiences
• Perform additional duties and special projects as assigned

• Minimum of 1 year of experience within a hotel Sales & Catering department preferred
• 1–2 years of Front Desk, Reservations, Events, or equivalent hospitality…