Manager, Ballpark Security

DEPARTMENT: Security & Transportation

REPORTS TO: Manager, Ballpark Security

STATUS: Full-Time;
Exempt

The San Diego Padres are committed to creating a diverse and inclusive environment for our employees. We strive to create an environment for everyone by including perspectives from backgrounds that vary by race, ethnicity, religion, gender, age, disability, sexual orientation, veteran status, and national origin.

We believe skills are transferable and passion for our mission goes a long way.

As a Ballpark Security Manager, you will be responsible for ensuring that the San Diego Padres Security Department provides the highest level of professionalism and impeccable safety and security to all players, talent, employees, and guests of Petco Park, enabling them to positively experience America’s Best Ballpark.

You will accomplish this by providing strategic and operational leadership by managing the 24/7 security operations of Petco Park and leading Ballpark Security Supervisors, Leads, and Full- and Part-Time Ballpark Security Officers, coordinating daily security operations, and responding to incidents and operational needs. The Ballpark Security Manager will also serve as the designated Security Manager on Duty (MOD) for select concerts and special events held at Petco Park, ensuring that security operations are effectively managed and that all activities are conducted in accordance with department procedures, organizational standards, and Major League Baseball’s Best Stadium Operating Practices (MLB BSOP).

• Always representing the Club in a positive and professional manner
• Other duties as assigned
• Oversee Daily Security Operations
  • Manage 24/7 security staffing, scheduling, shift coverage and payroll utilizing ABI Master Mind
  • Produce daily shift briefings to ensure that assigned supervisors, leads, and officers are prepared for their shift and receive all necessary information
  • Monitor Avigilon surveillance systems and coordinate incident responses
  • Ensuring security officers are trained to utilize Raven Controls Incident Management Software for all department logs, reports, equipment inventory, preventative maintenance and shift pass on reports are accurately maintained
  • Maintain accurate incident logs, investigation reports, and security audits
  • Provide regular updates to senior management and stakeholders
  • Manage and lead escalated issues with patrons, VIPs, and staff professionally
  • Promote a safe and welcoming environment for all facility users
  • Assist in the development and enforcement of Security Protocols
    • Ensure compliance with organizational standard operating procedures (SOPs), and update department SOPs as necessary
    • Ensure compliance with local, state, and federal regulations including those outlined by the California Bureau of Security & Investigative Services (BSIS)
  • Event Security Planning and Execution
    • Attend necessary meetings to obtain event operations and disseminate to department staff
    • Coordinate Ballpark Security support for Padres games, concerts, and other large gatherings
    • Liaise with law enforcement, emergency services, and event organizers
    • Coordinate and Lead Security Operations for VIP Guests that attend Padres Games and Special Events at Petco Park
  • Personnel Management
    • Recruit, train, and supervise security staff and contractors including Allied Enhanced Protection Explosive Detection Canines
    • Conduct performance reviews and ongoing professional development
    • Manage time off requests and payroll submissions including all meal breaks
    • Conduct and participate in ongoing professional development
  • Emergency Preparedness and Response
    • Work with the Director, Security & Transportation to implement…