Loss Prevention Assistant Manager

SHOPSEC2/10103/Loss Prevention Assistant Manager

5500 Campanile Drive

CA

Onsite

Contracts & Risk Management/Loss Prevention

This represents the good faith estimate of the hourly wage range we reasonably expect to pay for this position upon hire, depending on factors such as the selected candidate's experience, training, education, job-related skills, internal equity, and operational needs.

In select cases, and depending on market conditions or exceptional candidate qualifications, compensation may exceed this range, provided it aligns with applicable law and our compensation policies.

Aztec Shops offers eligible full-time hourly employees a competitive benefits package that includes 80% employer-paid medical coverage for the employee and their qualified dependents, 90% employer-paid dental coverage for the employee and their qualified dependents, employer-paid life/AD&D insurance, an employer-funded defined benefit pension plan, vacation and 12 days of sick leave annually, 14 paid holidays, up to $5,000 annually in tuition reimbursement, voluntary 403(b) matching and 457 retirement savings plans non matching, flexible spending accounts, employer EAP including financial wellness resources, and additional employee benefits.

Under routine direction, assists the Senior Manager of Loss Prevention with the daily operations of the Loss Prevention Department including providing support to all Aztec Shops retail stores, markets, housing and dining facilities, including Snapdragon Stadium, to combat external theft, internal theft, and shrinkage. The Assistant Manager continuously evaluates Loss Prevention policies, procedures, and practices and remains current on emerging theft trends, prevention methods, and industry strategies.

In the absence of the Senior Manager of Loss Prevention or other department management, the Assistant Manager oversees the day-to-day operations of the Loss Prevention Department and provides direction and support to Loss Prevention staff.

NOTE:
The duties listed below are examples of the variety and general nature of those performed by employees in this job description. The list is descriptive only and should not be used for any other purpose. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is not an all-encompassing list and additional duties may be assigned based on business needs.

The responsibilities listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Assists management with the daily operations, and theft related incidents.

Assists management to ensure that proper procedures and guidelines are in place to reduce shrinkage and limit liability to Aztec Shops.

Serve as the day to day lead for hourly Loss Prevention Agents.

Ensure Loss Prevention Agents are executing tasks effectively and consistently and work with Senior Manager, Loss Prevention to make sure team goals are met.

Support Loss Prevention Agents during active incidents (e.g., theft, fraud), ensuring proper protocols are followed.

Support Snapdragon Stadium events in addressing incidents involving improper alcohol service, over service, and other alcohol-related concerns.

Assist with Aztec Shops access control.

Serve as the main point of contact for Loss Prevention matters including customer issues and complaints to ensure customer satisfaction in the absence of Loss Prevention Management.

Assists with planning, coordinating, and preparing investigations involving internal and external theft.

Operate in a…