ITM​/Service Technician

Symons Fire Protection, Inc. is a premier, full-service fire-life safety contractor. For over 30 years, we have specialized in the design, installation, inspection, and maintenance of residential and commercial fire sprinkler and fire alarm/low voltage systems across Southern California. We pride ourselves on operational excellence, high-quality service, and unwavering safety standards. We believe that our people are our greatest asset, and as our team continues to grow, we are looking for a dependable and detail-oriented professional to join our inspection team.

How Well Take Care of You

We offer one of the most competitive compensation and benefits packages in the Southern California trades:

• Stability & Culture:
  Guaranteed year-round employment, a deeply safety-focused culture, annual company celebrations (summer picnics, holiday events), and an Employee Referral Program.
• Work-Life Balance:
  Sick Pay after 90 days of employment. Paid Birthday off after 6 months of employment. Paid Vacation and Holidays after the first year of employment.
• True Medical Benefits:
  Comprehensive Medical, Dental, Vision, Life, and AD&D Insurance—including FREE Employee-Only premiums for SIMNSA and Kaiser Permanente Bronze Base medical plans (eligible after 90 days of employment).
• Financial Security: 401(k) + Company Matching (eligible after 90 days) and a Discretionary Bonus Program (eligible after 6 months).
• Perks: A management team dedicated to your professional development and a FREE Employee Assistance Plan (EAP).

What You'll Do

• Inspect Fire Sprinkler Systems:
  Perform inspections, testing, and preventive maintenance of water-based fire protection systems in accordance with NFPA 25 and applicable local AHJ requirements.
• Inspect Fire Alarm Systems:
  Inspect and test fire alarm and signaling systems, including associated devices, in accordance with NFPA 72 and applicable requirements.
• Identify Deficiencies:
  Accurately identify, document, and communicate deficiencies and system conditions requiring attention.
• Complete Reports:
  Prepare accurate AES 2.1 inspection reports and submit required documentation through The Compliance Engine.
• Represent Symons:
  Communicate professionally with customers and help them understand inspection findings and maintain safe, functional, and compliant buildings.
• Use Technology:
  Learn and utilize Service Trade, The Compliance Engine, Paycom, Outlook, mobile devices, and other company systems to complete daily responsibilities.
• Own Your Route:
  Plan and manage inspection routes efficiently while completing assigned inspections safely, accurately, and on schedule.
• Build Your Expertise:
  Develop a strong working knowledge of NFPA 25, NFPA 72, applicable codes and standards, and Symons Fire Protection inspection procedures.
• Work as a Team:
  Communicate effectively with office staff, technicians, supervisors, and customers to ensure inspections and follow-up work are completed successfully.

What You'll Need (Job Requirements)

• Experience:
  
  At least 3 years of relevant work experience. Previous fire sprinkler, fire alarm, fire protection, mechanical, electrical, inspection, or related trade experience is preferred.
• Education:
  
  High school diploma or GED required.
• Technical Knowledge:
  Strong mechanical aptitude and the ability to learn and apply NFPA 25, NFPA 72, company procedures, and applicable AHJ requirements.
• Communication:
  Must be able to read, write, and speak English well enough to understand safety instructions, communicate with coworkers and customers, and complete inspection reports.
• Technology:
  Comfortable using smartphones, tablets, computers, email, and mobile applications. Must be willing and able to learn systems including Service Trade, The Compliance Engine, Paycom, and Outlook.
• Problem Solving:
  Ability to follow written, verbal, and diagrammed instructions and use sound judgment and common sense to troubleshoot and address field conditions.
• Math:
  Basic math skills, including rates, ratios, percentages, measurements, and calculations.
• Credentials: OSHA 10, CPR/First Aid, and Anti-Harassment training must be completed within the first 90 days of employment.
• Driving: A valid driver's license with a driving record that meets company standards is required. Position may require operation of company vehicles.
• Reliability:
  Dependable attendance and punctuality are essential requirements of this position.
• Physical Capabilities:
  Ability to lift up to 100 pounds; stand, walk, bend, kneel, crouch, stoop, reach, climb…