Heavy Equipment Field Service Technician

Full Time Los Angeles, CA, US

5 days ago Requisition

Salary Range: $50.00 To $55.00 Hourly

The Field Service Technician (FST) plays a critical role in our customers’ success. We’re looking for a skilled, independent technician who enjoys solving complex equipment problems, travelling to customer sites, and delivering excellent service.

This role requires daily travel throughout the Southern and Central California region, occasional travel throughout North America for training and event support. In addition, the role requires field service experience and technical knowledge of electrical, hydraulic, and mechanical equipment. The successful candidate will bring strong time management and customer service skills, attention to detail, and a systematic approach to managing multiple responsibilities.

Our Field Service Technicians support customers across North America by diagnosing, repairing, and maintaining mobile and stationary waste and recycling equipment. They also provide technical support by phone, onsite maintenance, and operational training. Our team values trust, collaboration, and continuous improvement, and our technicians strengthen customer relationships through exceptional service.

This is a remote role based in the Southern California region.

Pay Range: $50-$55 per hour
Reports to:
Field Service Manager
Supervisory responsibilities:
None

• Work with industry-leading recycling and environmental equipment.
• Solve complex technical challenges in the field and see the direct impact of your work.
• Travel frequently throughout California and support a wide range of customers and applications.
• Receive ongoing technical training, including opportunities to learn from global equipment manufacturers.
• Enjoy a high degree of autonomy while being supported by an experienced, passionate team.
• Competitive pay ($50-$55/hr) and comprehensive benefits (see below!)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

• Troubleshoot, diagnose and repair electrical, hydraulic, and Machine Controls systems on various heavy equipment, shredding, screening, and composting machinery.
• Analyze and remedy various mechanical issues related to chassis, rotational components, and conveyors.
• Daily travel throughout California with occasional travel throughout North America, to customer sites to provide service, maintenance, training, and technical support.
• Perform delivery, setup, and training for new machines at customer sites.
• Support customers remotely by phone and troubleshoot technical issues.
• Conduct scheduled maintenance and equipment inspections.
• Deliver, commission, set up new equipment at customer sites. Train operators on safe and effective use.
• Operate equipment during demonstrations, rentals, and customer events as required.
• Complete service reports, supporting documentation, photos, and time tracking accurately.
• Build strong customer relationships and provide exceptional service.
• Follow all company safety requirements.

• At least three years of heavy-equipment field service experience involving the maintenance or manufacture of agricultural, recycling, construction, or industrial machinery.
• Experience with industrial recycling equipment, both Stationary and Mobile (Grinders, Shredders, Screeners, and Sorting) is a plus.
• Prior experience with Equipment Manufacturers.
• Experience downloading and programming variable frequency drives (VFDs), programmable logic controllers (PLCs), and human-machine interfaces (HMIs).

• Ability to pass a pre-employment WorkSTEPS physical, background…