Lead Residential Counselor; Weekdays Overnight

Lead Residential Counselor (Weekdays Overnight)

Join to apply for the Lead Residential Counselor (Weekdays Overnight) role at The San Diego LGBT Community Center
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The Lead Residential Counselor supervises operations at the Center’s emergency shelter, Safe STAY Wellness Center, serving transitional-age youth (ages 18–24). This role includes staff supervision, development of shelter staff, maintaining a safe and supportive environment, and ensuring continuous care for youth residents.

It is a part‑time position scheduled for 16 hours per week, with awake overnight shifts on Wednesdays and Thursdays from 11:00 PM to 7:30 AM. Availability to be on‑call for additional shifts as needed is preferred.

• Provide direct supervision and leadership to program staff, including staff development, data quality, performance evaluations, and training initiatives.
• Maintain an active staff presence during assigned shifts, including awake overnight coverage, to ensure consistent supervision and support.
• Coordinate staffing schedules and collaborate with the Youth Housing Manager to secure timely and reliable shift coverage during staff absences or schedule changes.
• Conduct routine safety checks, respond effectively to emergencies and crises, and use trauma‑informed de‑escalation techniques.
• Ensure timely and thorough completion of incident reports.
• Ensure supplies are stocked and reordered as needed.
• Support the recruitment, hiring, and onboarding of new program staff to maintain a skilled and mission‑aligned team.
• Ensure facility cleanliness, organization, and safety; report any maintenance or safety concerns promptly.
• Maintain regular communication with supportive services staff to coordinate care, address challenges, and support each youth’s individual needs.
• Foster a collaborative, respectful, and professional environment through strong relationships with youth participants and team members.
• Ensure strict adherence to shelter policies, procedures, and program standards in alignment with best practices and organizational values.

• Professional
  
  Experience:
  
  Minimum one year of direct experience working with LGBTQ+ youth, individuals living with HIV, and/or communities of color.
• Professional
  
  Skills:
  • Proven experience working with youth experiencing homelessness, understanding their unique challenges and needs.
  • Must be able and willing to work awake overnight shifts, providing consistent support and supervision during critical hours.
  • Demonstrated expertise in applying strength‑based, trauma‑informed, and positive youth development approaches.
  • Strong ability to manage competing priorities in a fast‑paced environment, adjusting plans and actions as needed.
  • Proven leadership capabilities with the ability to take initiative, manage responsibilities independently, and make critical decisions in real time.
  • Excellent interpersonal and communication skills, and ability to de‑escalate crisis situations with compassion and professionalism.
• Language
  
  Skills:
  
  English.
• Other
  
  Qualifications:
  
  Valid CA driver’s license, relevant car insurance, and personal vehicle for job‑related tasks.
• Flexible Scheduling:
  Must be able to adapt to a flexible, overnight work schedule to meet program and youth needs.

• Professional
  
  Experience:
  
  Two years of direct experience working with transitional‑age youth in shelter, residential, or youth service settings. Familiarity with foster care or juvenile justice systems.
• Professional
  
  Skills:
  • Formal training in trauma‑informed care, crisis intervention, and positive youth development.
  • Proficiency in electronic record‑keeping systems, including client management software.
• Language
  
  Skills:
  
  Fluency in Spanish is highly preferred.

• Compensation: $24.00–$25.00 per hour, commensurate with experience. Part‑time, non‑exempt on‑call position.
• Benefits:
  Robust package including competitive pay, 401(k) with company match, full medical, dental, vision, and chiropractic coverage, optional out‑of‑pocket coverage for spouses/domestic partners/dependent children, vacation and holiday benefits, professional training & development, opportunities for promotion & advancement.

The San Diego LGBTQ Community Center is an equal opportunity employer to all, regardless of age, ancestry, color, disability, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.