Program Manager
Listed on 2026-10-20
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Social Work
Family Advocacy & Support Services, Youth Development, Human Services/ Social Work, Child Protection
San Diego Youth Services seeks a Program Manager in the Resource Family Agency program to be based in San Diego. This is a full-time & exempt position reporting to the Director of Services.
San Diego Youth Services:Who we are
San Diego Youth Services has helped improve the lives of more than 834,000 homeless, runaway and vulnerable youth since its beginning in 1970. We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing to more than 16,000 youth every year at 100+ community and school locations. Through prevention, early intervention and treatment, we also help youth before they need higher levels of care or become homeless.
We aim to:
SDYS has a staff of approximately 250 employees and 80 volunteers working across San Diego County and an annual budget of approximately $24 million.
You can learn more about us outhservices.org.
CONTEXT OF THE POSITIONAccountable to the Director of Services and responsible for managing the Resource Family Agency (RFA), including oversight of the RFA license, daily operations, contracted services, and quality of trauma-informed services. Responsible for monitoring resource-parent certifications and foster-youth placements; supervising staff; managing program outcomes, budget, data, billing, and contract compliance; and maintaining strong relationships with Child Welfare Services, Community Care Licensing, referral sources, and community partners.
Ensures programming complies with Child and Family Well-being/IEU, Community Care Licensing, contractual, fiscal, and agency requirements.
- Maintain accurate placement and resource-parent rosters, program records, and required documentation; complete other related duties as assigned or required.
- Support continuous quality improvement through program and case-file reviews, corrective actions, and readiness for licensing, contract, and quality audits.
- Participate in applicable State of California, CalMHSA, County, and community-partner meetings, as well as program, agency, planning, and training meetings.
- Assist with donor and resource development activities, including grant applications, proposal development, funder reports, donation solicitation, and related data collection.
- Conduct outreach and deliver Foster Care and SDYS program training to internal partners and community stakeholders; represent the RFA and maintain strong relationships with referral sources and community partners.
- Respond to Child Welfare Services workers regarding placement availability and respond to service partners, resource parents, and staff during crises or urgent matters in accordance with established on-call procedures.
- Maintain compliance with Child and Family Well-being/IEU and Community Care Licensing requirements; oversee audits and inspections, submit Special Incident Reports, and maintain ongoing communication with IEU, CCL, and County partners.
- Maintain required data collection, contract documentation, reporting, and follow-up; submit accurate monthly and quarterly reports to funders, Quality Management, the County, and SDYS Fiscal.
- Develop, monitor, and manage the RFA budget; review expenses and general ledger activity; reconcile program and fiscal records; oversee billing and payment…
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